Interview Question: How do you solve problems at work?

In nearly every sector, problem-solving is one of the key skills required by employers. Therefore, there is a high probability that the question will come up during an interview to test your problem-solving skills.

To answer this question, think of challenges you have encountered in academic, work or volunteer settings and how you tackled them. You can follow these steps in answering the question:

1. Define the Problem: explain why the situation was problematic
2. Describe in detail how you gathered data, facts, and other information needed to develop solutions.
3. Describe in detail how you determined the cause of the problem? Determined the factors that led to the problem? Developed strategies to
resolve it?
4. Explain in detail how you resolved the problem by describing why you selected specific strategies, explaining your objective, illustrating how
you transformed ideas into practical solutions, and how you followed up with co-workers. Additionally, explain how you conducted risk
management.
5. Explain in detail what was accomplished and what strategies proved effective. Explain lessons learned and what you would do to avoid future
occurrence of the same problem.


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