CUSTOMER SERVICE AND SOFT SKILL TRAINING

You are invited to enroll for our powerfully packaged customer service training and soft skill classes.

Backdesk Innovative Solutions is an outsourcing firm based in Abuja. Our facilitators are highly experienced professionals. This programme is highly participative and allows participants learn the art of Effective Customer Service.

This training is aimed at teaching you how to give exceptional customer service. If you are looking to develop yourself professionally, then you should enroll for this course.

Training Fee: - N9, 800 only.

Office Address: - Plot 4 (B1/B2), Irama Plaza, Sa\'ad Zungur Avenue, Off Wole Soyinka Avenue, 4th Avenue, Gwarimpa, Abuja, Nigeria

Who should attend? :-
-Everyone who communicates with customers both internally and externally.
-Graduates/NYSC holders that want to acquire skills to become highly marketable
-Executives/Departmental Heads
-Customer Care Representatives
-Managers/Supervisors

The Training Package Includes:-
Powerfully Packaged Training Materials
Professional training by expert instructors
Refreshments
Free Consultation
Networking Opportunities

What you stand to learn:-
Key Skills for Quality Customer Service
Management and leadership skills
Supervisory skills
Performance and negotiation skills
Communication and presentation skills
Personal effectiveness
Sales and marketing skills
Team building
Interview tips and techniques
Client engagement and support
Report development and Records management
Research and Statistical analysis
Business administration
Business development skills
Scheduling and Change analysis
Process development and Policy analysis
CV/Resume Writing

MAKE PAYMENTS TO:

ACCOUNT NAME: BACKDESK INNOVATIVE SOLUTIONS

ACCOUNT NUMBER: 1014785888

BANK: ZENITH BANK

REFERENCE: SKILLS TRAINING

Further Enquiries:-
Contact:- 09069161331, 07036869214
Email:- training@backdesk.ng