eRecruiter Nigeria - Our Client, is a Nigerian startup eCommerce brand. They specialize in online sales of cutting-edge fashion and accessories and offer a wide variety of fashion-related content to our customers. Due to expansion, they are recruiting suitable and qualified candidiates to fillthe vacant position below: Job Position: Customer Support Executive Job Location: Lagos Slot: 3

Key Responsibilities

Receive calls and answer inquiries from customers
Take orders from customers
Provide reassurances on behalf of the brand
Ensure brand image is at its best
Provide impeccable customer service
Resolve complaints and grievances
Relay information from management to customers when needed
Cold calling and after sales review as when necessary
Maintaining call and request logs
Basic Requirements
Should have work experience in customer support or sales support or customer service
6 months - 18 months work experience in a similar position
Should have a degree and have completed NYSC
MUST have a LAPTOP and an ANDROID phone
Relevant experience must be from eCommerce/FMCG/Retail
Should understand the ideas of a startup
Must be passionate about startups
Should be well attuned with the functioning of eCommerce
Must have excellent customer service skills
Should be very young, smart and eloquent
Females are highly advised to apply
Must be sound in spoken English with strong communication skills
Must be knowledgeable with computer operations and the internet
Application Ends on..
30th June, 2017.

Application Method
Interested and qualified candidates should forward an updated CV to: charles.azode@erecnigeria.com and a short note answering the following questions:

Why would you want to work with a startup?
Do you have a laptop and android mobile?

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