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Nairaland Forum / Science/Technology / A Guide To Responding To Negative Reviews On Glassdoor (infographic) (356 Views)
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A Guide To Responding To Negative Reviews On Glassdoor (infographic) by nairavibez: 2:48pm On Jul 29, 2017 |
Glassdoor has become a great resource for people to learn about a company, as the career website allows employees to write anonymous reviews. Related: Is Employee Feedback Missing at Your Company? Here's Why and How to Fix It. Although sometimes, an angry or emotional employee might leave a company an undeserved poor review. And with nearly 61 percent of job seekers saying they read Glassdoor reviews before making a decision about a potential employer, it’s important to monitor your reputation on the site. There’s a right way to respond to bad Glassdoor reviews. For starters, don’t just ignore the comment altogether. Instead, respond with a “thank you.” When you’re responding to a negative review with a “thank you,” you should also address each point that they’ve made in their comment -- publicly explain how the company plans to solve the issue. In addition, combat the negatives with some positives so people see that your company is a great place to work. Share positive aspects of the company to give a broader view. Not only that, but the response should come from the company’s CEO to make it more powerful. READ MORE http://nairavibez.com/a-guide-to-responding-to-negative-reviews-on-glassdoor-infographic/
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