When I found this out, I felt pains in my heart. Deep pain.

We are charged N65 per withdrawal. I used to believe they said you'd be charged N65 after your third withdrawal. I wasn't clear on that but I'm sure when I'm using another bank's ATM, they charge me N65 per withdrawal.

My phone screen got broken Tecno L9plus. In my mind I was thinking the warranty covered but to my shock, carlcare asked me to pay N20,800. I wept in my soul. But with no option left, I agreed to pay. I took my card to the cashier in pains and their Pos won't work. They lady said there's a bank across that I can use their ATM.

I got there slot my card in and punched in N20,000 nar. The machine no gree pay me. I was very sure I had far far more than that amount in my account, so it could never be an issue of insufficient fund. I tried the second machine, same thing.
A lady came in a very sweet car, she asked if the machines were dispensing, I said I can't withdraw ooo. She slotted her card and wooolllla she withdrew, I felt so ashamed, this fine girl go dey think say I no get enough money for my account.

I had to call the attention of the security guy who told me that I can't withdraw more than N10k at once. So, despite the fact that we have options of up to 40k withdrawal on the machine, I was forced to withdraw 10k twice. And I was charged N65 twice. See?

It didn't dawned on me that this people had just cheated me and I never thought of it until I got to another atm of another bank and the same thing happened and a guy mentioned it that my eye got opened.

If that cheating scheme is done on 5000 withdrawal everyday... That is N130 x 5000 = N650,000 x 30days = N19.5m

Can you imagine that?

Can these banks explain to us why we can't withdraw N40k at once and be charged N65 but they will make us withdraw N10k four times and be charged N260? Why?

If you have noticed this pls share your opinion on this.

@seun @lalasticlala pls we need the people to know this, it must stop. It's this same thing that causes long queues at the ATMs.

True talk BRO. That shiit dey pain me no be small

I wonder why people didn't react to this.

op your very right. the banking sector has turned to fraud the Way they collect charges anyhow ehh

Op you're correct. This has happened to me many many times. I used to think it was the particular branch atms I used, but it's clear now that these banks are 'obtaining' the populace.
For their mind now, dem get sense. Buncha rogues.
Another one is SMS alert charges. Before they started claiming that the CBN made it mandatory for every customer to receive alerts, now the charges seem to have doubled AND of course you can't stop them unless you go through the stress of visiting a branch to request to disable alerts.

jidobaba:
Op you're correct. This has happened to me many many times. I used to think it was the particular branch atms I used, but it's clear now that these banks are 'obtaining' the populace.
For their mind now, dem get sense. Buncha rogues.
Another one is SMS alert charges. Before they started claiming that the CBN made it mandatory for every customer to receive alerts, now the charges seem to have doubled AND of course you can't stop them unless you go through the stress of visiting a branch to request to disable alerts.

It's just pathetic! I knew I couldn't be the only one having these issues. SMS charge was supposed to be N4, but what I get charged doesn't tally with that.

I once confronted one of them about this. The response I got was that messages were longer than one page. I no know who send them. You still get these charges when you don't do any transaction at all.

I have observed that service companies in Nigeria dealing directly with many consumers tends to do underhand dealings and get away with it. The same applies to telcos. Corruption is obviously to blame for all this.