Welcome, Guest: Register On Nairaland / LOGIN! / Trending / Recent / NewStats: 3,195,081 members, 7,957,028 topics. Date: Tuesday, 24 September 2024 at 05:14 AM |
Nairaland Forum / Nairaland / General / Jobs/Vacancies / URGENT RECRUITMENT FOR CALL CENTRE AGENTS (1080 Views)
Kuda Bank Call Centre Agents Recruitment 2022 / Call Centre Agents Recruitment At House Of Tara International / Graduate Call Centre Agents Job In A Reputable Company – Apply Here (2) (3) (4)
URGENT RECRUITMENT FOR CALL CENTRE AGENTS by wintergold(m): 3:05pm On Sep 21, 2017 |
We are currently seeking for Call Center Agents with the under listed requirements Position: Call Centre Agent Essential Duties and Responsibilities The main functions include but are not limited to: • Answering calls and responding to emails • Handle customer inquiries both telephonically and by email • Make outbound calls, receive inbound calls • Maintains communication equipment by reporting problems. • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. • Research required information using available resources • Manage and resolve customer complaints • Provide customers with product and service information • Enter new customer information into system • Update existing customer information • Process orders, forms and applications • Identify and escalate priority issues • Route calls to appropriate resource • Follow up customer calls where necessary • Document all call information according to standard operating procedures • Complete call logs Qualification/requirements: • Ability to work on the phone for extended periods of time • Ability to speak, read and write English fluently • Proficiency in Hausa language is required • Ability to manage detailed information and handle Stress • Excellent computer skills with an ability to type 30/40 wpm • Ability to control call and politely keep potential client focused • Good listening skills • Excellent phone manner and strong communication skills; both written and oral Minimum qualification: BA, B.Ed, BSc, HND, and other relevant qualifications. Experience & Training • 0 – 2 years’ work experience • Previous experience in a Call Centre is a requirement Note: For candidates who reside in Lagos ONLY. Application Deadline is 23rd September, 2017 A copy of your CV ONLY should be sent to bisola.motunrayo@outsource.ng |
Re: URGENT RECRUITMENT FOR CALL CENTRE AGENTS by wollexie1106: 4:56pm On Sep 21, 2017 |
We no dey do. Go and hire aboki that sells suya. Sebi it is Hausa you want to hear. #sayNoToContractJob 1 Like |
Re: URGENT RECRUITMENT FOR CALL CENTRE AGENTS by Nobody: 5:02pm On Sep 21, 2017 |
As in ehh i tyre for dis naija o!. All the jobs in nigeria are now outsourced.... |
Re: URGENT RECRUITMENT FOR CALL CENTRE AGENTS by MUMMY18100: 5:12pm On Sep 21, 2017 |
what's the TAKE-HOME PAY like for those who's inTterested wintergold: |
(1) (Reply)
Urgently Needed in Lekki: Matured And Experienced Housekeeper/ Nanny / UITH Recruitment Exercise / Job Interview
(Go Up)
Sections: politics (1) business autos (1) jobs (1) career education (1) romance computers phones travel sports fashion health religion celebs tv-movies music-radio literature webmasters programming techmarket Links: (1) (2) (3) (4) (5) (6) (7) (8) (9) (10) Nairaland - Copyright © 2005 - 2024 Oluwaseun Osewa. All rights reserved. See How To Advertise. 10 |