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Tecno Carcare=Your good deeds deserves commendation. - Phones - Nairaland

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Tecno Carcare=Your good deeds deserves commendation. by Drehilton(m): 4:30pm On Sep 22, 2017
Dear CarCare,
I have never been angry like this before just because of a phone.
It all started on July 16th when i decided to purchase a Tecno pad despite my brothers strict warning about Tecno's pad product.
It all started rossy as I eventually purchased Tecno PhonePad 7II from 3C HUB.
Just about 20 days later (6th Sept. 2016)The pad just tripped Off and its not powering ON again.
I immediately made the complain and returned the pad to the place of purchase on Sept. 7th where I was referred to CarCare 2nd Floor Digital Square Center...
CarCare admitted that the issue is a software issue and that it cant even be repaired but would have to be returned to Tecno.
This is brand New Phone,Purchased with just only 20days use and still under warranty.
Day 15 and still counting,there has been no contact from any of their representatives.
Maybe their Customer Care Lines are just formalities as my calls keeps ringing with no one to answer.
It wont be funny if am eventually back in Lagos and I meet Cock and Bull Story.
See attached Tecno PhonePad7II below

#RefundOrReplaceMyPad.

Re: Tecno Carcare=Your good deeds deserves commendation. by Mustiboy(m): 4:35pm On Sep 22, 2017
To be fore warned is to be fore harmed
Re: Tecno Carcare=Your good deeds deserves commendation. by kilode100(f): 5:03pm On Sep 22, 2017
Tecno again??





Rubbish product
Re: Tecno Carcare=Your good deeds deserves commendation. by Drehilton(m): 10:12pm On Sep 22, 2017
Drehilton:
Dear CarCare,
I have never been angry like this before just because of a phone.
It all started on July 16th when i decided to purchase a Tecno pad despite my brothers strict warning about Tecno's pad product.
It all started rossy as I eventually purchased Tecno PhonePad 7II from 3C HUB.
Just about 20 days later (6th Sept. 2016)The pad just tripped Off and its not powering ON again.
I immediately made the complain and returned the pad to the place of purchase on Sept. 7th where I was referred to CarCare 2nd Floor Digital Square Center...
CarCare admitted that the issue is a software issue and that it cant even be repaired but would have to be returned to Tecno.
This is brand New Phone,Purchased with just only 20days use and still under warranty.
Day 15 and still counting,there has been no contact from any of their representatives.
Maybe their Customer Care Lines are just formalities as my calls keeps ringing with no one to answer.
It wont be funny if am eventually back in Lagos and I meet Cock and Bull Story.
See attached Tecno PhonePad7II below

#RefundOrReplaceMyPad.

Positive One from CarCare....
I have been contacted and a replacement has been agreed Tecno PhonePad 7D.All what is needed is just for me to pick it up.
Thanks in advance guys.
#HopingThatItWouldBeSeemless

1 Like

Re: Tecno Carcare=Your good deeds deserves commendation. by Greatzeus(m): 10:16pm On Sep 24, 2017
I have never seen a country where foreigners take the citizens for granted like Nigeria.Chinese,Indians,Lebanese etc chai
Re: Tecno Carcare=Your good deeds deserves commendation. by Drehilton(m): 5:32am On Sep 25, 2017
Greatzeus:
I have never seen a country where foreigners take the citizens for granted like Nigeria.Chinese,Indians,Lebanese etc chai
Na Naija we da na....
A country where 18 is greater than 20....and
Stealing is not corruption.
Anything is expected;but then I know that A PEN IS MIGHTIER THAN A SWORD.
Re: Tecno Carcare=Your good deeds deserves commendation. by Ennyholar: 11:05am On Sep 29, 2017
Drehilton:


Positive One from CarCare....
I have been contacted and a replacement has been agreed Tecno PhonePad 7D.All what is needed is just for me to pick it up.
Thanks in advance guys.
#HopingThatItWouldBeSeemless

Change the thread
Since your phone has been replaced.
Re: Tecno Carcare=Your good deeds deserves commendation. by Drehilton(m): 6:09pm On Sep 30, 2017
Ennyholar:


Change the thread
Since your phone has been replaced.
Noted.
Re: Tecno Carcare=Your good deeds deserves commendation. by omoalajah(m): 12:01am On Oct 02, 2017
This is good news

1 Like

Re: Tecno Carcare=Your good deeds deserves commendation. by missslimzy(f): 12:31am On Oct 02, 2017
Its good they replaced it

1 Like

Re: Tecno Carcare=Your good deeds deserves commendation. by datyorubaboy: 12:37am On Oct 02, 2017
Glad to hear this . Good one

1 Like

Re: Tecno Carcare=Your good deeds deserves commendation. by Ennyholar: 2:57pm On Oct 02, 2017
Drehilton:

Noted.
Good

(1) (Reply)

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