BASF West Africa Recruitment 2017…. BASF – We are the world’s leading chemical company, we offer intelligent solutions both for our customers and for a sustainable future. To this end, we promote the development of people with very different talents – worldwide.

A variety of development opportunities are open to you as a result. At BASF, your performance counts as well as your personality. Thus, careers develop from opportunities.

BASF West Africa is recruiting to fill the position of:

Job Title: Customer Service Officer – Construction Chemicals
Job description
What you can expect
The Customer Service Officer (CSO) is required to take the full ownership and responsibility of all back-office OTC processes. In this role, duties will include:

• Customer Order Management- Effective Sales Order Management, order entry, compilation of pro-forma invoices, checking product availability Handling enquiries, keeping the customers updated with the progress of sales order by interfacing with the Production and Sales team
• Coordinate customer enquiries, directing the enquiry to the appropriate department and / or responsible person and ensure feedback is given to customer within required or agreed timeframe.
• Proactively support Credit Management team to ensure minimal dunning issues and effective credit limits on customer accounts
• Non-Conformance Management- Process customer returns and credit notes through the NCM or other applicable system
• Ensuring all required master data, eg customer masterdata is updated and maintained on SAP per BU processes.... Read more details here ==>>>http://www.currentschoolnews.com/?p=27825