This could be an opportunity to correct the many years of maltreatment.
I studied masters in banking and finance in one of the universities and completed the course in 2011. When the results were pasted, I saw an F in one of the courses and immediately I did not believe, I met a lecturer friend who went with me zg inquiry in the department. The coordinator who happened to be the course lecturer checked and told us that I dont have a CA that was the reason for the fail. I told them I did the CA and he even gave us the script. He told me confidentlty that, If I can bring the CA I have passed. I went home and brought the script to him which was 22 marks and he added up with exam score and I got a C and he made the correction on the copy of result with him. 
When the results were finally taken to the senate, they took the mistake results there and I couldn't get my notification with other colleagues. 
To cut the story short, I continue pursuing the issue until 2013,before the pg school gave me the Statement of result. 
Now, to get the notification is the thug of war. the Senate have refuse to approve the result till now, bringing different problem at any time the result get to them, ranging from improper formats to wrong gp computation, to correspondence copies etc. 
They have continued to toss me around from the department to the faculty to pg school to academic office. i am tired of the whole issue. I have being unemployed since 2013, all efforts to get the result to be used in securing a job has been carelessly jeopardised. 
I need your advice, if I can institute a law suit against the university and claim some damages?
What are the steps to be taken.