Our client is a Multinational Manufacturing Company with head office in Lagos.

Job Location: Lagos State.

Purpose of the role:
• Develop an in-depth knowledge of core products via successful completion of required sales training program, and utilize this knowledge to successfully lead Sales Support operations.
• Analyse performance metrics data and leverage it to effectively coach and develop the Sales Support team.
• Effectively manage Sales Operations expenses to ensure delivery of internal gross margin goals.
• Responsible for the development and implementation of new processes and procedures for effective and efficient team operations.
• Remain knowledgeable of key processes, business initiatives and internal resources in order to assist the sales team and recruitment in accomplishing company goals.
• Work closely with Regional Sales Managers and the Pricing Analysts to address contract issues or concerns and to ensure timeliness of contract review.
• Approve expenses and manage profitability reporting as it relates to field metrics.
• Identify opportunities and weaknesses within outlets and makes proposals to create value and increase operational efficiency.
• Continuously research and remain knowledgeable of industry trends and competition.
• Complete sales forecasts and sales activity reports and presentations in a timely manner.

Role Responsibilities:
• Build direct relationship with Channel Partner (CP) and monitor operational excellence
 Ensure Channel Partner compliance with the organization’s requirements (e.g. making sure that CP exclusively sells the company’s product)
 Record CP performance against pre-determined KPIs (Organization’s truck CICO <6 hours, CP dispatches orders in <1 day etc.)
 Daily alignment with CP on orders to be dispatched and drafted route plans
 Manage execution of the organization’s sales and promos
 Address CP concerns or complaints and document issues for further resolution

• Manage collection and integration of data
 Perform daily CP account reconciliation and data control
 Supervise data quality of aggregated order information in the ordering tool
 Authorize addition of new outlets/deletion of closed outlets in the ordering tool
 Check stock in CP warehouse and record daily updated with the ordering tool

• Organize and track weekly activities of Team Lead and Field Sales Agents
 Announce any trade promos, new products, etc.
 Supervise sales leaderboard and KPI tracking
 Supervise hiring of new Field Sales Agents
 Lead sales excellence trainings and create quarterly job reviews for Field Agents and Team Lead

Accountabilities:
• Weekly meetings with Field Sales team to track performance
• Weekly check in with Channel Relationship Manager (CRM) to highlight urgent issues and receive any key announcements
• Prepare and present weekly CP performance update
• Align on objectives/strategies to drive CP performance

KPI Responsibility
• Responsible for Inventory Management/ Sales KPIs

Education, Knowledge and Experience Requirements:

Education
• Bachelor’s Degree in relevant field.
• Higher degree in relevant field such as Marketing, MBA etc is highly desired and of additional advantage.
• Other certifications and relevant training are desirable.

Critical Knowledge
• Strong interpersonal skills and an ability to build rapport with customers.
• Previous operations experience and an organised approach to work.

Critical Experience
• Minimum of 7 years previous experience working as sales Managerin a FMCG sector.

Functional Competencies
• Must be a good team player, must be innovative and proactive
• Must be customer service oriented
• Target driven and proactive
• Hardworking with a strong work ethic.
• Technology savvy
• Good people skill with ability to communicate effectively
• Excellent Communication Skills

Salary & How to Apply:
• Proposed salary is between N3,000,000 – N 9,000,000 gross per annum
• QUALIFIED APPLICANTS SHOULD FORWARD CVs to‘recruitment@stresertservices.com’ using ‘SOMC‘ as subject of mail before 21st November 2017.