Nigerian Communications Commission, NCC, has released a report showing the number of consumers who sent complaints to them. All telecommunications providers' consumers complaints were included in the list. MTN has a bad side on a particular data while Airtel seems to be the best in the report.

The report shows that the total number of complaints received by the Commission is 18,711 for quarter three of 2017. Quite small, if compared with the number of persons in Nigeria registered via all telecommunications companies. This may indicates proper services by the telcos or consumers don't complaint over issues with their service provider or still they aren't aware of NCC toll free lines and social media network used to sent queries by users.

According to the report, the figure was collated based on complaints filed by consumers using NCC Toll free line (622), social media handles, consumer web portal and and written complaints.

The Bad side of MTN

Here is the bad side of MTN. Out of the 18,711, MTN has the bulk of it with 10,902 consumer complaints, which is 58.3 percent of the total figure. This is alarming! However, based on my assumption stated above, it is likely that most telecoms consumer that are aware of NCC consumer complaint medium uses MTN. Well, other assumptions should not be neglected.
Read More Here ---> http://www.technologywatch.com.ng/2017/11/ncc-reports-18000-plus-consumers-compliants.html

Waiting for more complaints.

Drnice:
Waiting for more complaints.

Really. You can start complaining. NCOs, the network providers guys can be very nutty at times.

MTN will always have issues

Tintinnoty:
MTN will always have issues

Probably yes. Especially as they have the largest number of customers.

Shebi dem say glo na the worst

GrandMufti:
Shebi dem say glo na the worst

No mind them. All network are trying. But right now Airtel seems to be the best.