snowden9:

They just sent me another message this evening saying that they are experiencing issues with customs and the goods will be delivered within 5 to 10 business days

Nawa o! But truly overseas items go through customs clearance especially phones and electronics. Be rest assured it will reach you Sha.

you guys don't understand how jumia works..that has always been the problem..I ordered for a power bank on jumia and in just 3 days I received the item..that's because what I ordered for was here in Nigeria and close..if what you ordered for is coming from overseas then it's gonna take some weeks.

DrPykette:
Oga better go to slot and purchase it
Cuz my pal just got a new laptop from jumia, immediately their 7days return policy ended the laptop developed one fault, always offing on iaandwn and very slow. The guy's just confused.
Better safe than sorry

Tell him to reinstall Windows