on the 15th of december 2017,i saw a plan advertised by airtel to get youtube bundle android bundle fr a fair rate,so i recharged my line with 3500 to do the 10gig youtube bunlde and 7gig android bundle,i dialed the code and follow the instruction nd got a ''subcription not succesful''when i checked my acct balance the money was gone and no data was allocated to me,i hv bn calling customer care since then nd they kept given stories to do something about it,just this evening,i recharged my line with 4000 to do the youtube plan fr 10gig yotube and 9 gig android data and i also got the same message,obviouslyt the plan is a fraud,nd i cnt imagine if 1000 people lost 7500 like me to airtel thats a whooping 7.5 million,i wont let them get away with this,pls anyone who could guide me on how to file a suit against a telecommunication company.[font=Lucida Sans Unicode][/font]

congrats

Op you mean you did the first sub and you were given the data and you went in to re subscribe for another?

fibonacci2526:
Op you mean you did the first sub and you were given the data and you went in to re subscribe for another?

i wasnt given at all,after waiting fr 2 weeks i had to resubscribed,cos i needed it fr somtin

drexel39:
i wasnt given at all,after waiting fr 2 weeks i had to resubscribed,cos i needed it fr somtin

Yeah I meant to say you didn't get the data and you went ahead to subscribe for another, you should have subscribed on another network. 7500 goneike that but if I were you I would not go down without fighting.

InternetGenius:


I laugh in Jamaica, If u sell ur all ur father's property including yours it can't even reach to file a case Airtel or any Telecommunication Company, You better wake up from your dreams D They are more richer than you

Not true. It costs about 10k to file a suit(this excludes legal representation, of course).

@O.p: a class action suit would be more convenient (less burden; more profit). But the only problem is the painful slowness of the judiciary. Cases like this can run into years. Try going to an Airtel customer care office to protest. Sorry.

freda506:
Not true. It costs about 10k to file a suit(this excludes legal representation, of course).

@O.p: a class action suit would be more convenient (less burden; more profit). But the only problem is the painful slowness of the judiciary. Cases like this can run into years. Try going to an Airtel customer care office to protest. Sorry.

tnx alot,i will do that as soon as i can

drexel39:
on the 15th of december 2017,i saw a plan advertised by airtel to get youtube bundle android bundle fr a fair rate,so i recharged my line with 3500 to do the 10gig youtube bunlde and 7gig android bundle,i dialed the code and follow the instruction nd got a ''subcription not succesful''when i checked my acct balance the money was gone and no data was allocated to me,i hv bn calling customer care since then nd they kept given stories to do something about it,just this evening,i recharged my line with 4000 to do the youtube plan fr 10gig yotube and 9 gig android data and i also got the same message,obviouslyt the plan is a fraud,nd i cnt imagine if 1000 people lost 7500 like me to airtel thats a whooping 7.5 million,i wont let them get away with this,pls anyone who could guide me on how to file a suit against a telecommunication company.[font=Lucida Sans Unicode][/font]

Forget story, tweet @them on twitter for fast resolves. BTW u get mind o 7500 just waste like that.

Just go the their office

Calling customer care is not the best option

jerflakes:
Just go the their office

Calling customer care is not the best option

TNX ALOT