Etihad Aviation Group (EAG) is a diversified global aviation and travel group comprising five business divisions – Etihad Airways, the national airline of the United Arab Emirates, Etihad Airways Engineering, Etihad Airport Services, Hala Group and Airline Equity Partners. The group has minority investments in six airlines: airberlin, Air Serbia, Air Seychelles, Alitalia, Jet Airways and Virgin Australia.

Seniority Level

Not Applicable

Industry

Airlines/Aviation
Hospitality
Transportation/Trucking/Railroad

Employment Type

Full-time

Job Functions

Sales
Business Development

Etihad seeks to reflect the best of Arabian hospitality – cultured, considerate, warm and generous – as well as enhance the prestige of Abu Dhabi as a centre of hospitality between East and West. Our goal is to be a truly 21st century, global airline, challenging and changing the established conventions of airline hospitality. Each year we receive a range of awards that reflect our position as one of the world’s leading premium airline brands, including ‘World’s Leading Airline’ at the World Travel Awards for five consecutive yearsManages the delivery of sales plans and programs in a particular country to ensure consistent growth and achievement of country revenue targets.

Job Responsibilities

1. StrategyImplement the Function/Department strategy to ensure alignment with Etihad’s strategy
2. Budget ManagementParticipate in the development of budget, and monitors financial performance in area of responsibility versus the budget to ensure alignment
3. Policies and proceduresImplement approved policies, processes, and procedures and monitors adherence so that work is carried out in a controlled manner
4. Day-to-day operationsSupervise the standard and complex day-to-day operations to ensure that work processes are implemented as designed and in compliance with established standards and procedures.
5. People developmentManage the effective achievement of objectives by setting individual targets, developing and motivating staff in order to maximize subordinate performance
6. Health and SafetyComply with all relevant safety, security, quality, health and environmental procedures to ensure a healthy and safe work environment

SPECIFIC RESPONSIBILITIES

1. Lead the implementation of national sales programs to ensure targets are reached timely according to regulations and policies
2. Manage and coordinate intermediary activities to ensure achievement of agreed targets and respect of terms and conditions
3. Manage an assigned country or product/service line to maximize sales revenues and to meet Etihad’s objectives
4. Manage the overall direction and coordination of the team to achieve agreed sales targets
5. Develop and implement sales & marketing initiatives to ensure key revenue targets are met
6. Develop and maintain excellent relationships with third parties (e.g. travel agencies, corporate customers, governmental authorities) to ensure effective brand positioning among strategic clients
7. Develop, manage and stipulate a portfolio of contracts by counselling district sales representatives to ensure that Etihad market positioning is improved and compliant with overall commercial strategy
8. Liaise with local governmental authorities to ensure compliance with all local regulations and policies
9. Engage with Etihad partners to conduct joint negotiations with clients or intermediaries to optimize company visibility and to exploit new commercial channels and possibilities
9. Develop, implement and manage the local sales channel strategy according to Etihad guidelines in order to ensure the maximization of company reach and revenues possibilities
10. Review sales incentives calculation and approve payout for the assigned area of responsibility to ensure timely and proper recognition of sales targets

EDUCATION & EXPERIENCE

High School with 3 years of relevant work experience OR Bachelor’s Degree with 1 years relevant work experience
Experience out of which 2 years should be at Managerial level
Excellent Communication and Negotiation skills

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