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Do You Know Your Client's Love Language ? by tick01: 9:00am On Feb 10, 2018 |
In the course of nurturing a business relationship with a client, its imperative to understand how him/her expresses love. Once you understand this - you well, on your way - to building an enduring relationship the client. Studies has shown there are five ways people express or receive love. Known as the five love languages. They are: Quality Time, Acts Of Service, Physical Touch/Connection, Words Of Affirmation and Receiving Gifts. Quality Time: Clients who fall in this bracket crave undivided attention. They love to know and feel that a person cares about them and takes them seriously as a client. Accordingly, poor listening skills, distractions and postponed appointments are huge turn off to this category of clients. Acts of service: Clients who speak this love language respond well to people who go the extra mile to make a client feel special. Such acts that strikes a chord with clients in this category, include: doing extra work, or responding to their demands over the weekend. Words of Affirmation: Clients who fall in this segment, love unsolicited compliments. Words like: " You are the best" "Wow, you were awesome" " You did really great" , resonate well with clients who speak this language. Physical Touch/Connection: These sort of clients care mostly about the personal connection they have with you. Receiving gifts: Such clients should not be mistaken to be materialistic. What they really appreciate from you - as opposed to the gift - is the thoughtfulness, gesture and efforts put into purchasing such gifts. This, underscores the fact they are: important, loved and cared for. While clients may speak all five love languages - it's important to note every individual has a dominant love language. READ MORE: https://mediaaccent..co.ke/2018/02/client-love-language-languages.html?m=1
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