A legal technology company who create access to legal services and information is seeking an Operations Representative with the following skills:

Qualifications /Skills
·        Project management and administrative skills. A certification in project management will be a plus
·        An eye for details with an ability to analyse processes and proffer solutions
·        Small business experience desired
·        Ability to analyse data. Ability to extract data a plus
·        Experience in e-commerce and/or consumer internet product marketing an advantage.
·        Superior communication skills, including public speaking and formal presentations to senior management

Primary responsibilities
Under the supervision of the co-founder in charge of Legal and Operations, you will:
·        Manage internal administrative and operational needs
·        Assist in managing products offered on our website and orders received from customers
·        Manage and interface with customer, including keeping records of customer management activities
·        Measure and analyse customer satisfaction and experience
·        Provide support in managing vendor relations and deliverables
·        Co-develop and conduct quality control measures on product delivery
·        Co-develop new product offerings and packages
·        Work with the Development team to identify target market and segments to help define product offerings that solve customer problems
·        Support efforts in arriving at pricing and packaging of current and future products
·        Collaborate with other relevant teams to optimize customer experience and identify marketing requirement
·        Work with other teams to ensure that final product is delivered in line with customer focused messaging and efficiencies

Qualified candidates should send CVs to info@blueadvisoryng.com with the subject “Operations Representative”