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Job Vacancy by kadesina45(f): 9:51pm On Mar 12, 2018 |
A legal technology company who create access to legal services and information is seeking an Operations Representative with the following skills: Qualifications /Skills · Project management and administrative skills. A certification in project management will be a plus · An eye for details with an ability to analyse processes and proffer solutions · Small business experience desired · Ability to analyse data. Ability to extract data a plus · Experience in e-commerce and/or consumer internet product marketing an advantage. · Superior communication skills, including public speaking and formal presentations to senior management Primary responsibilities Under the supervision of the co-founder in charge of Legal and Operations, you will: · Manage internal administrative and operational needs · Assist in managing products offered on our website and orders received from customers · Manage and interface with customer, including keeping records of customer management activities · Measure and analyse customer satisfaction and experience · Provide support in managing vendor relations and deliverables · Co-develop and conduct quality control measures on product delivery · Co-develop new product offerings and packages · Work with the Development team to identify target market and segments to help define product offerings that solve customer problems · Support efforts in arriving at pricing and packaging of current and future products · Collaborate with other relevant teams to optimize customer experience and identify marketing requirement · Work with other teams to ensure that final product is delivered in line with customer focused messaging and efficiencies Qualified candidates should send CVs to info@blueadvisoryng.com with the subject “Operations Representative” |
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