The team of liberty Digital Solution is pleased to announce formally the completion of another project...aimed at helping corporate organizations bridge the gap between aggrieved customers and themselves with our latest web application titled Ticket Master.

There is just no substitute for knowing your customers and the different issues they face while using your services or products. The right support tools make it easy. It’s frustrating to be on the receiving end of support when the tool or solution isn't adequate to describe your moods, emotions or issues. Thats why Ticket Master solution is here to help.
Ticket Master is a full featured Ticketing Solution Web Application that ensures that clients/customers issues are easily and timely solved in an organized way. It is a very necessary software for all serious minded organizations and coporate bodies that provide service or products.

Features

1. Selection between autoassigning of tickets to agents or manually assigning of tickets

2. All activities by agents are logged and can be viewed by admin

3. Agents are rated by clients/customers after ticket closure to detect agents with good rapport techniques

4. Healthy reporting system (to know agents assignned to to each departments and which departments have more complaints)

5. One click back up of entire database to external file

6. Sleek and awesome UI front end

7. Simple and easy to use interface
Kindly view from the links below..
demo for client view is http://libertydigitalsolution.com/ticket/

while demo for admin view is http://libertydigitalsolution.com/ticket/admin