Microsoft Posted An Opening On Their Website

Job number: 381594

Job Category: Services

Role type: Individual Contributor

Employment type: Full-Time

Responsibilities Include

The Premier Field Engineer is responsible for support delivery, providing technical support to Developer customers by resolving complex technical customer issues on the Microsoft developer platforms, and delivering Technical Support achieving high Customer Satisfaction and workflow efficiency targets; to identify required tools, access, training, processes or capabilities to assess and resolve customer issues. Team members will need to closely collaborate with engineering and operations teams as well as other support engineering teams.Soft SkillsQualificationsLeadership – handle technically challenging and politically hot customer situationsStrong communications skills – Excellent spoken and written English communication skillsEffective, polished interaction with customer both on the telephone and potentially face-to-face to gather informationSuperior problem solving and troubleshooting skills, an ability to use various data collection tools and methodologies to analyze problems and develop solutionsAbility to work collaboratively with the Engineering teams to drive architectural changes throughout the environments to improve stability of each environmentOutstanding partnering capabilitiesAbility to drive product/service improvements in core technical focus areaLogical and Critical thinking, and demonstrated success in dealing with ambiguity and problem definition under continual deadline constraintsPassion for technology and customer supportUnderstanding of cloud vs. on premise computingDual citizenship is preffered as there will be some travel outside of Pakistan

Technical Skills

Knowledge of one or two of the following domains: ASP.NET, Windows Azure, Developer Languages and Tools including C#, C++, etc., .NET CLR fundamentals, etc. Prior OSS development is also encouraged.ASP.NET

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