Airtel are just criminals preying on their customers. Every time I recharge, the next day they will just debit my line with a message that is for one dubious service I did not subscribe to. That if I want to deactivate I should send stop to *902# and when I do and recharge again they still take all my credit balance but this time with a different named service. they moved from taking #50 to #60 and now #80 for one service soccer15. my line is 09073144200

solostar1:
Airtel are just criminals preying on their customers. Every time I recharge, the next day they will just debit my line with a message that is for one dubious service I did not subscribe to. That if I want to deactivate I should send stop to *902# and when I do and recharge again they still take all my credit balance but this time with a different named service. they moved from taking #50 to #60 and now #80 for one service soccer15. my line is 09073144200

I had the same issue with them. I called them and they pt on saying I was the one that subscribed to such plan.

The solution

Send STOP to 2442

I thought I was alone
I even had to call several customer care agents and they all told me my line isn't subscribed to any service but they keep deducting 10 from my line every day. The fair thing is I only browse with the line, so the deduction is made from the bonus I get from them after using my REAL airtime for data purchase. They are all the same.

Same cake;different icing

SHITHOLE and FANTASTICALLY corrupt networks

I bought an Airtel line on March. I made a call to activate it. Then recharged another N200 on it same day. I took the SIM out for like 3 days. Again, I inserted the SIM for use, Behold, N170 remaining.

How can a new SIM subscribe to services?

I bought another SIM, registered and activated it. I left N50 balance. Next two days later, N3 left.

In one word, Airtel steals confidently from customers

You're not alone bro.

it is a practise by all network in 9ja. it is called phishing. they make hundreds of millions from it daily . they just forge a useless topic and impose it on their subscribers line for a token

Am also experiencing the same problem on all my Airtel sim cards, the bastards keep deducting my credit and each time i call their customer care and asking them to review my log, they are always unable to explain to me how my credit keeps disappearing, telling me bullsh*t like "the network has not yet updated my log" or "that they are looking into it and they will get back to me".

Same story here and funny thing is that they even bared me from getting through to their customer care. I complained to NCC and the toothless bull couldn't do anything either. How did i solve the problem : i borrowed 500 which we still used together and i stoped recharging the damn thing

mightyfacts:


I had the same issue with them. I called them and they keep on saying I was the one that subscribed to such plan.

The solution

Send STOP to 2442

Call Ncc on 622

ubev01:
Same story here and funny thing is that they even bared me from getting through to their customer care. I [b]complained to NCC and the toothless bull couldn't do anything either. H[/b]ow did i solve the problem : i borrowed 500 which we still used together and i stoped recharging the damn thing

Disturb them constantly and see result

We been knew

Not only you o,I've been facing this for long, when you call customer care they'll tell you you're not subscribed to any service buh they'll still deduct later on,now they've devised another strategy,you'll subscribe and wouldn't be able to use your data,as i type this,the last time i was able to browse on my airtel sim was thursday night,sub finished in the midnight of friday and i subscribed later during the day and i was unable to browse up till earlier this night,customer care na bullshih,don't even bother calling NCC,its a complete waste of time

Because of this I hardly recharge my airtel line again


How can You recharge 100 and they keep deducting N10 everyday...


Aswear if I catch the bastard criminals that's responsible for this jungle justice would be too small compared to what I will do to them

Useless criminals

AIRTEL IS A SCAM!!

Asking airtel for explaination doesn't solve the problem.
Just call customer care and ask them to disconnect your line from any subscription attached to your line. That will solve the problem. Regards to the house

Airtel that you will buy 1gb data, download or browse 300mb and you'll receive a message that your data is remaining 50mb

omoh no be small thing. Airtel nah big scam.