Become a certified customer service professional this May at the 2nd Quarter 2018 of the Customer Service Skills: Training & Certification.

Over 21 companies will be assessing participants at the event.

Scope of the training:

In person customer service
Telephony customer service
Social media customer service delivery
Electronic media customer service delivery
Dealing with difficult customer
Identifying types of displeased customer
Managing complaints, timeline and resolution strategies
All Service touch Points

Mode of training: Online and Offline

Benefit:

– Participants are entitled to FREE CV review and Career advisory services by the HR team of EmployMe Nigeria after the program.

– Whatsapp group with daily post on latest Customer Service and other related industry Job alerts in Nigeria.

Read Details >> https://www.bellanaija.com/2018/04/employme-customer-service-training/