Company Name: Pro-Hub Global
Company Website; http://prohubglobal.com
Career Page: http://prohubglobal.com/careers.html

The Pro-Hub team of high-caliber professionals has a diverse mix of expertise and experience, from mobile financial services specialists to regulatory experts and economists and management consultants. Each member of the Pro-Hub team, however, shares a set of common traits: flexibility, passion, team spirit and a commitment to uncovering hidden opportunities and producing actionable impacts for our clients.

CURRENT OPENINGS

Below are the current opening.

Customer Service Representative
Employment Type: Full Time
Location: Lagos

Customer Service Executive/Officer

The Customer Service Executive/Officers ensure that the needs of customers are being satisfied. Their aim is to provide excellent customer service and to promote this idea throughout the organization

Detailed Job Description

training staff to deliver a high standard of customer service;
leading or supervising a team of customer service staff;
investigating and solving customers’ problems, which may be complex or long-standing problems that have been passed on by customer service assistants;
handling customer complaints or any major incidents, such as a security issue or a customer being taken ill;
issuing refunds or compensation to customers;
writing reports analyzing the customer service that the organization provides;
developing feedback or complaints procedures for customers to use;
developing customer service procedures, policies and standards for the organization meeting with other managers to discuss possible improvements to customer service;
keeping accurate records of discussions or correspondence with customers;
analyzing statistics or other data to determine the level of customer service the organization is providing;
providing help and advice to customers using the organization’s products and services;
communicating courteously with customers by telephone, email, letter and face to face;
Keeping ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.

Qualification and Experience

Required Qualifications:
HND or Bachelor's Degree in any of the related field.
Experience: A minimum of 2 years post NYSC working experience.

Remuneration

N170,000 - 210,000 per Month
40 hours a week role - Monday to Friday
4% pension scheme
Plus range of allowance, incentives and bonuses

Application Closing Date: 21th June, 2018


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Assistant Human Resources Manager

currently, we are looking for qualified individual to fill the position stated above in our organization.

Assistant Human Resources Manager Job Description

The Assistant human resources (AHR) manager develop and assist the HR in advising on and implement policies relating to the effective use of personnel in the organization, with the aim of ensuring that the organization employs the right balance of staff in terms of skills and experience, and that training and development opportunities are available to employees to enhance their performance and achieve the employer’s business aims.

Detail Job Description

developing with line managers HR planning strategies which consider immediate and long-term staff requirements;
preparing staff handbooks;
advising on pay and other remuneration issues, including promotion and benefits;
undertaking regular salary reviews;
administering payroll and maintaining employee records;
interpreting and advising on employment law;
liaising with a wide range of people involved in policy areas such as staff performance and health and safety;
developing and implementing policies on issues such as working conditions, performance management, equal opportunities, disciplinary procedures and absence management;
working closely with departments, increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures;
promoting equality and diversity as part of the culture of the organization;
negotiating with staff and their representatives (for example, trade union officials) on issues relating to pay and conditions;
planning, and sometimes delivering, training, including inductions for new staff;
Analyzing training needs in conjunction with departmental managers. recruiting staff – this includes developing job descriptions and person specifications, preparing job adverts, checking application forms, shortlisting, interviewing and selecting candidates;
dealing with grievances and implementing disciplinary procedures

Remuneration

N190,000 - 220,000 per Month
40 hours a week role - Monday to Friday
4% pension scheme
Plus range of allowance, incentives and bonuses

Application Closing Date: 21th June, 2018


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Financial Manager

Currently, we are looking for qualified individual to fill the position stated above in our organization.

Financial Manager Role

the financial managers is responsible for aiding business planning and decision-making tasks by providing appropriate financial advice and undertaking related accounts administration.

Detail Job Description

Liaising with managerial staff and other colleagues.
undertaking research into pricing, competitors and factors affecting performance
controlling income, cash flow and expenditure
developing and managing financial systems/models
producing long-term business plans
undertaking strategic analysis and assisting with strategic planning
managing budgets
carrying out business modeling and risk assessments
supervising staff
collating, preparing and interpreting reports, budgets, accounts, commentaries and financial statements

Remuneration

N220,000 - 270,000 per Month
40 hours a week role - Monday to Friday
4% pension scheme
Plus range of allowance, incentives and bonuses

Application Closing Date: 21th June, 2018

Method of Application
Interested and qualified applicants should send their Resume to: hr@prohubglobal.com using the post applied for as the subject of the email