Workplace conflict will crop up at some point in your career. You will be faced with both necessary and unnecessary arguments. Whether it’s yourself, a colleague or intern, arguments in the office are a common enough and if handled poorly can be very destructive to your image and that of the company.

Here are three tips to think about if you find yourself in a situation where conflict is about to ensue.

1) Take a step back

You may wish to resolve conflict as quickly as possible. However, trying to resolve a conflict in the heat of the moment might not turn out as rosy as you expect. When people are riled up, they’re incapable of making their best decisions. It’s unlikely that you’ll reach an agreement when adrenaline is running high.

So, following an incident of aggression or disagreement, allow plenty of time for feelings of anger and hurt to subside before approaching the offended or offender to talk about your feelings and or apologize.

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