We have a beautiful culture at BetKing and to be a part of the team you must be professional, interactive, hardworking (nobody got anywhere without this), innovative (there are always better ways of doing things), responsible, and as strange as this may sound, have heart.

Your major functions as a CSR are as follows:
• Manage customer interaction through phone call, email, Social media, Chat and other channels used in the contact center.
• Document customer interaction appropriately.
• Resolve and escalate customer queries in a timely and professional manner
• Execute processes and policies guiding customer interaction
• Report to the customer service manager
• Provide innovative recommendations on improving the business - Processes, campaigns, policies - the list is endless.

* Working Experience in the sports betting industry is an added advantage.

Join our Rapidly Growing Team

Send your CV to career@betking.com