On Monday my phone line which is linked to my bank's USSD code was stolen in Lagos, precisely by a pickpocketer... I tried to block my line but I was told I wasn't legible to do so since I wasn't the one that registered the Sim.. My mum actually gave this line to me and I have been using this line for over 5 years...

I put a call to my mum on Tuesday morning to block and retrieve my Sim which meant that my old stolen Sim would be blocked.. I didn't suspect anything until I tried to do my normal transaction using my ussd code and pin and I was told that my pin was incorrect after 3 trials I received a message from Ecobank that my ussd has been locked, that I should contact the center which I did... On getting there I was quite troubled as to why my ussd code could have been locked and I was asked to get a reset pin form. I didn't suspect any foul movement had been done on my account until I tried to use the pin that was reset and i went on to check my account balance and lo and behold my account was empty and my money had been swiped... Rushed back to the customer manager and laid a complaint to help me verify what may have happened which he did and printed a mini account statement which showed that my account had been compromised and there was an interbank transfer by two people who. I don't even have an idea of they are or neither was the transaction authorized by me. and the last transaction by these fraudulent act was a airtime top up which had the phone number recharged..

There are two people whose name were shown to have been the recipient of the interbank transfer and a phone number who topped up...

All this fraudulent activities happened even at the point where I had received my welcome back Sim 14/8/2018, as I received it on Tuesday and the last fraudulent top up even happened on the 15/8/2018...

I have lodged a complaint in my resident bank and I am yet to get a solid response from them which I believe these perpetrators can be traced.

Anyone with information on how to go about this or has an experience with these fraudulent activities by these perpetrators should pls come. To my aid..

Cc mynd44
Lalasticlala
Seun
Cc Dominique
Cc farano
Cc Rocktation

cal ur account officer or customer care.