Do you experience some problems with your Infinix devices? Well, here, you'd find
Frequently asked questions and answers.

Q-1. Cannot dial after activating data.
A-1. Make sure SIM account has enough balance.
2. Check whether phone is on 4G only mode: if so, change to other modes.
3. Try to restore factory settings, but remember to take data backup first.
4. Visit the nearest Carlcare for further check.

Q-2. When calling, one cannot hear the voice of the caller unless it's on speaker.
A-1. Try to reset factory settings first, but remembr to back up the important files. If it doesn't work, visit the nearest Carlcare for further check.

Q-3. How to copy contacts to another phone.
A-1. Copy contacts to SIM card- Insert sim card to the new phones-Copy contacts from sim card to the phone or upload contacts to a third-party app, Google account for example.
Use the new phone to log in the third party app-Synchronize contacts to the new phone
Q-4. There's no ringtone when calls incoming.
A-1. Make sure the phone is not on vibrate or silent mode.
2. Check whether the volume has been turned on in General mode.
3. Make sure speaker is still in good condition.
4. Try to restore factory settings, but remember to back up important files first.
5. If problem remains, try to visit the nearest Carlcare for further check.

Q-5. Why am I unable to receive calls.
A-1. Check whether SIM card signal is good, try other places with better network
2. Make sure you have sufficient balance
3. Visit the nearest Carlcare for furthe check.

Q-6.Phone displays "insert SIM card / Cannot recognize SIM card / Cannot use SIM card / SIM card registration failed / No internet service"
A-1. Check whether SIM card has been damaged or cancelled; if so, use another sim card.
2. Sim card might not be inserted properly, try to re-insert it and reboot the phone.
3. Check whether the phone is bound with specified service provider; if yes, change to the sim card required.
4. Check whether IMEI number of the phone is legal; if not, visit the local Carlcare to rewrite IMEI.
5. Check whether the network signal circumstance is good or not; if not, try other places with better signal.
6. Visit the nearest Carlcare for further check.

Q-7. How to activate call waiting in the handset.
A-1. Menu-Call-Option Key or 3 Dotted lines
Select Call Settings-Voice Call-Other/Additional Settings-Call Waiting.

Thanks for reading.
http://www.infinix.club/ng/forum/627/762613

I can not download from on my inifinix note 3 through playstore...it keeps saying pending, can you help pls?

Lorenzop:
I can not download from on my inifinix note 3 through playstore...it keeps saying pending, can you help pls?

check your network coverage.

phonedaddy:
check your network coverage.

its fine but still the same issue

Lorenzop:

its fine but still the same issue

then i think you will have to also check your memopry status too.

I need quality USB chargers and cables here : https://www.nairaland.com/4810870/need-tip-getting-strong-reliable

phonedaddy:
then i think you will have to also check your memopry status too.

i still have space in my memory