The position
The IT support staff will provide effective IT assistance across all aspects of the business and will provide back up and support to the IT manager. The position is responsible for supporting and maintaining the Microsoft Server and Desktop operating systems and plus general maintenance of all IT-related hardware/software. The position provides exposure to a broad range of IT-related projects and activities.

Responsible to
This role reports directly to the IT manager.

Duties/areas of responsibility
The position will involve the following areas of responsibility
• Escalating IT issues to the IT manager where necessary
• Responsible for managing backups
• Diagnosing and resolving technical issues
• Undertaking small- to medium-sized IT projects as instructed by the IT manager
• Providing desktop and server support
• Supporting and maintaining MS Server/Desktops
• Setting up and configuring new laptops and desktops
• Installing authorised software to laptops and desktops
• Ensuring security and upgrades are applied to desktops and laptops and kept up to date
• Antivirus installation to all desktops and laptops
• Fault finding to laptops and desktops
• Reporting faults and maintaining logs on servers, desktops and laptops
• Making of Cat 5 e network cables were necessary
• Ensuring all logs for equipment and users are maintained
• Setting up and configuring new core servers
• Installing authorised software to core servers
• Ensuring patches and upgrades are applied to core servers
• Fault finding to core servers
• Creating purchase requisitions for IT hardware/software
• Ensuring licensing for all software purchased is recorded and maintained
• Exchange servemailbox maintenance including archiving mailboxes
• Setting up new users and disabling expired accounts in accordance with HR requirements.

Application Closed

Please note that the vacancy is in VI, Lagos.
Only short candidates will be contacted.