Alcatraz Technologies Limited is a Leading provider of Security Equipment, with years of experience offering Electronic Security Solutions to a wide variety of institutions and sectors across Nigeria.
The organisation is recruiting to fill the position below:

Job Title:
B2B, B2C Lead - Sales Support (Preferably in the engineering field and Female Only).

Location:
Lekki, Lagos Nigeria

Job Description:
The role of a B2B, B2C Lead - Sales Support preferably in the field of Electric/Civil Engineering within Alcatraz is to provide assistance and maintenance to all equipment's and hardware's on clients site.
Responsibilities:
 Confer with customers and engineers to assess equipment needs and to determine system requirements.
 Collaborate with prospective clients to understand requirements and provide sales support to close business.
 Secure and renew maintenance contracts\orders and arrange deliveries.
 Plan and modify products to meet customer needs and Requirements
 Evaluate customer support issues as well as maintain top level positive perception by customers pertinent to organization support structure.
 Provide necessary suggestions on proactive basis to steadily assist positive interpretation.
 Prepare technical samples, designs along with proposals and presentations to capture new business.
 Prepare complex reports and documents to provide supportive technical data retorts to customer requests and Alcatraz Technologies.
 Manage entire communications with client technical departments regularly as requested by customer and company.
 Maintain customer assistance reference guidelines for client contact as well as support information.
 Manage and create new client database
 Create and manage maintenance contract files.
 Review quarterly with all allotted customers to revise service levels as well as open issues.
 Provide clients with status of entire open requests for service improvements and changes.

Skills and Background:
• Average technical background.
• A deal closer
• Sound and experienced client management and sales process skills.
• Sound judgement and good business sense.
• Great Teamwork ability and can-do attitude.
• Strong ability to build relationships with new clients quickly.
• Analytical and have the ability to solve problems not problem-solving skills.
• Resilience and natural tenacity.

We are looking out for a female candidate to join a growing Company with two - three years of experience in sales B2B and B2C sales with an engineering, electrical engineering or civil engineering background.

Application Closes:
1st July, 2019.

How to Apply
Please read through the description carefully. If Interested and qualified, please send a short Application Letter and one-page CV with your picture attached to your CV.
Kindly email your application to: Human.resource@alcatraztechltd.com

Only shortlisted candidates will be contacted for the next stage.

For more information on Alcatraz Technologies Limited our website is: http://alcatraztechltd.com.ng/