Nitestay is Nigeria's 1st online hotel booking platform founded in 2011 for people to discover, and book hotel accommodations around Nigeria through online and social media platforms or from a mobile phone. Whether a hotel for a night, a resort for a weekend, or a guesthouse/apartment for a week, Nitestay connects people to their ideal travel experience, at any price point, in all 36 States of Nigeria.

We're growing fast and always looking for talented individuals who are passionate about travel accommodation. Currently we have positions open for Experienced Customer Service Executives in our Ibadan Call Center.

Position Summary

As a customer service executive, you will part of the customer service team in Ibadan. We are looking for friendly and compassionate individuals with negotiation and persuasion skills.

Key Responsibilities

Make and confirm reservations for customers.
Answer inquries regarding hotel availability and other travel related information.
Prepare customer invoices and confirm payment.

Requirements

2 years customer service experience
An excellent command of written and spoken English
Must possess good customer relations skills
Friendly and compassionate
Must have analytic, negotiation and persuasion skills
Be able to work under minimal supervision
Experience working for either a travel agency/hotel booking site/call center is preferred

Min Qualification

A degree or its equivalent

Desired Courses

Not Specified

To Apply

Qualified and interested applicants should send their Curriculum vitae via mail to careers.hr@nitestay.com , subject of mail should be Experienced Customer Service Executive (Ibadan).

Deadline for Applications: 3 March, 2020.

https://nitestay.com/careers