My booking to France via London was cancelled but BA is playing hide and seek with my refund. The airline modified the refund and cancellation page to hide the refund option entirely.

The airline intentionally redirected me from a refund link to a form which gave me only an option for a voucher to use toward a future flight. I filled out the form thinking it was a refund form. And of course, they understaffed their customer care phone lines, so anyone who knew better couldn’t get through.

A refund button was nowhere to be found. Again, it was intentionally hidden.
Please does anyone have similar experience with BA since when the Corona shi.t hit the fan? What are our rights?

if their planes stay on the ground more than 4 months, many of these airlines will put the key under the door...

the airline industry is in line to lose about $250billions