Our Promise 
COVID-19 will not slow us down

These are unprecedented times. 

We therefore promise that now more than ever we will remain steadfast, showing up for all Nigerians; showing up for you.

As I reflect on the last two weeks, I am comforted by the resilience of our people. 

I look back at our commitment and contribution to keeping commerce going and enabling businesses. 
Let me share a few observations with you.

Did you know that… 

We have recorded approximately 2.5 million withdrawals amounting to N35bn across our ATMs over the last week alone.

Our larger corporate customers have conducted over 1,700 transactions worth N6.8bn successfully on our e-bills platform in the past week 

Nigerians with FirstBank cards have used them 21 million times to make payments or withdrawals worth N268bn as they rely on us to settle their banking needs   

Our customers have made transfers over 10 million times with a total value of about N615bn naira across our digital channels all in the last week 

We have over 53,000 agents bringing banking services right to your doorsteps who account for more than 5 million transactions with differing values in the last week alone

We are working tirelessly to ensure that your banking transactions continue seamlessly and will remain so; COVID-19 will neither slow us down nor defeat us. 
Expertise and resilience are in our DNA.
We are holding up our side; and now more than ever we will uphold our promise to you to be here for you and put You First.
Email us (firstcontact@firstbanknigeria.com), call your Relationship Manager or your Private Banker for whatever banking service you require as we remain accessible to help you throughout this lock down.
We recognize our role in keeping the engine going, keeping society going and recognize further it is our responsibility to remain at the forefront of this; true to our name and in keeping with the incontrovertible fact that we are fully woven into the fabric of society. Our unparalleled network and total coverage of this nation serve us all well at this time ensuring service across the country via safe alternative channels are available for you 24/7.

Rest assured that we are in this together and together, we will emerge stronger at the end of this period because this too shall pass. 
We have all it takes; your support, patronage and trust. 
We will always put You First.

Dr Adesola Adeduntan 
CEO FirstBank 

#FirstBankSafeXTrusted
#WeStandWithYou 
#WovenIntoTheFabricOfSociety

Oshey, marketing manager.

the op above me just said my mind, am so sad now!
this is so painful, what do I say now?

May God help us

all cover up for the realisation of the mistake they made sending such huge amount to FG no knowing that the masses will eventually be left out. STUPID MARKETING STUNT. As if Nigerians don't deserve seamless banking services

Ejike07:
all cover up for the realisation of the mistake they made sending such huge amount to FG no knowing that the masses will eventually be left out. STUPID MARKETING STUNT. As if Nigerians don't deserve seamless banking services

First of all, those Nigerian banks that sent relief funds to the federal government didn't make any mistake - they know what they are doing.

What are they doing? The truth is, they want to appear as friendly businesses before the federal government so that they can get favours and contracts from the Nigerian authorities.

For instance, the new national ID card works in a way that each card has a UBA account embedded on it. All the user needs to do is to walk into any UBA branch close to him or her, activate it and fund the account. This is an example of the contract I mentioned.

As for First Bank, I have to commend them for improving on customer engagement. The Covid-19 enlightenment team is doing an awesome job!

The reasoning behind this is that no day passes without them flooding my email with messages from First Bank, walking me through the steps I should take to keep myself safe.

This is NOT like the First Bank I am used to.

SoNature:


First of all, those Nigerian banks that sent relief funds to the federal government didn't make any mistake - they know what they are doing.

What are they doing? The truth is, they want to appear as friendly businesses before the federal government so that they can get favours and contracts from the Nigerian authorities.

For instance, the new national ID card works in a way that each card has a UBA account embedded on it. All the user needs to do is to walk into any UBA branch close to him or her, activate it and fund the account. This is an example of the contract I mentioned.

As for First Bank, I have to commend them for improving on customer engagement. The Covid-19 enlightenment team is doing an awesome job!

The reasoning behind this is that no day passes without them flooding my email with messages from First Bank, walking me through the steps I should take to keep myself safe.

This is NOT like the First Bank I am used to.

Call it a business strategy. I call it being selfish though....from my point of view. but not really the case with naija that we all know. It is still someone who knows another "one" that will enforce the recommendation whether such bank is government friendly or not. It can adequately work in Western countries, not this naija and the crop of people who make up this current government. Sorry, these banks have goofed on this one