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MTN New Charge? - Phones - Nairaland

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MTN New Charge? by DaInferno(m): 1:15pm On Sep 27, 2020
I use MTN,
I just bought an Airtel Data Sim so I could surf more and tried to text "GET" to "141" to get better discounts as instructed from the Welcome SMS I received from them(Airtel).

But on sending the SMS, I had not changed my preferred sim to Airtel in other to send the message,it was still on MTN.

MTN prompted me almost immediately that;
Dear customer, you seem to have sent a wrong message but u can dial 131 to... (I believe you all know the polite Grammer and stuff)

But the issue is, they charged me #15.36 for a message that wasn't delivered, a message that is supposed to be free and isn't affiliated to them in anyway! I had to go to my app and thoroughly look at it to be sure it's not a mistake,here's also a screenshot

make una help my confusion; was the charge for the mistake or is it to service our foreign debts, I really don't get

and person fit sue them? undecided

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Re: MTN New Charge? by Emeka71(m): 1:44pm On Sep 27, 2020
^You can sue them.
Re: MTN New Charge? by DaInferno(m): 1:54pm On Sep 27, 2020
Emeka71:
^You can sue them.
wow seriously?
Re: MTN New Charge? by Lawdis(m): 2:12pm On Sep 27, 2020
Your wife is beautiful....that's why


grin grin

1 Like

Re: MTN New Charge? by Etesam(m): 2:33pm On Sep 27, 2020
DaInferno:

make una help my confusion; was the charge for the mistake...
Bros, i like this one!
Re: MTN New Charge? by NeoWanZaeed(m): 3:24pm On Sep 27, 2020
na 9ja we dey
Re: MTN New Charge? by 11Anonymous(m): 3:26pm On Sep 27, 2020
I mistakenly sent message to 127 from 9 mobile, I thought I was using glo to send the message.
9mobile took my 30naira grin
Be careful next time. lol
Re: MTN New Charge? by Stephenmoka4(m): 9:27pm On Sep 27, 2020
Glo charges N16 per SMS here (Yakata)
Re: MTN New Charge? by Tunex252(m): 9:38pm On Sep 27, 2020
Emeka71:
^You can sue them.
on top 15 naira


My bro accept your pain bro and move on
Re: MTN New Charge? by kolakolex: 1:35am On Sep 28, 2020
DaInferno:
I use MTN,
I just bought an Airtel Data Sim so I could surf more and tried to text "GET" to "141" to get better discounts as instructed from the Welcome SMS I received from them(Airtel).

But on sending the SMS, I had not changed my preferred sim to Airtel in other to send the message,it was still on MTN.

MTN prompted me almost immediately that;
Dear customer, you seem to have sent a wrong message but u can dial 131 to... (I believe you all know the polite Grammer and stuff)

But the issue is, they charged me #15.36 for a message that wasn't delivered, a message that is supposed to be free and isn't affiliated to them in anyway! I had to go to my app and thoroughly look at it to be sure it's not a mistake,here's also a screenshot

make una help my confusion; was the charge for the mistake or is it to service our foreign debts, I really don't get

and person fit sue them? undecided

Call them to complain and if they refuse to refund u, call NCC on 622.
Thank me later.

I have used NCC to get refund from both Glo (recharge card issue) and mtn (data unlawfully taken).

3 Likes

Re: MTN New Charge? by olahypes(m): 7:46am On Sep 28, 2020
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1 Like

Re: MTN New Charge? by primestreams: 8:18am On Sep 28, 2020
grin
Get mtn unlimited
https://techoragonprime.com/login
Re: MTN New Charge? by CosmicPhoenix: 9:15am On Sep 28, 2020
Stephenmoka4:
Glo charges N16 per SMS here (Yakata)

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