How can I solve this issue pls I need your help
Somebody transfer money to my sister account (she is a pos operator)and later found out that it was a frudulent transaction and restriction was placed on her account,she was asked to pay the money before her account shall be released.now she has paid the said amount and still the police involve don't want to do write to the bank to undo the restriction.we have called for him to write to the bank to undo what he did still the bank said it has not receive a mail concerning it,pls I need help on how to go about it because it is an inter state issue