I boarded a God is good bus in Port Harcourt on the 7/4/2021. It was supposed to leave the park by 6:30am since it’s the first bus for the day, but for some strange reasons, they kept arguing and bickering until 8am.



We finally took off by 8am and the journey proceeded relatively smoothly until we got to Ochadamu in Kogi State around 3:50pm where our bus broke down and we all had to alight from the Bus. I understand the fact that like every thing built by humans, buses too can develop fault hence I did not lash out at the driver when it happened. I kept my cool and expected that there will be an urgent intervention by the organization.



The driver reaffirmed that he has reached out to his employers and they have sent a bus from Lokoja to ferry us down to Abuja. 30 minutes became 1hr and 1hr unbelievably became 6hrs. We have spent over 6hrs waiting for a phantom bus that never showed up.


This level of wickedness is unprecedented and shocking to me because I was of the view that GIGM is one of the most reliable transport companies in Nigeria. The utter disregard and disdain for their customers is shocking and painful to say the least.



To cap it all; a mechanic arrived few minutes ago to fix the car. The mechanic is still working to fix the fault as I type this thread.


I won’t be shocked if nothing is done to compensate passengers. I won’t be surprised if GIGM tries to cover this up. This is Nigeria afterall- a place where anything goes and people get away with anything and everything.

Very unprofessional of gigm.

Eeyah