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It Help Desk At Culminate Consulting by dipsyn: 8:46am On Apr 16, 2021 |
Culminate consulting RC1052798 is a professional service firm into the business of Recruitment, Training, HR outsourcing, ISO 9001,45001 & 14001 Implementation and outdoor advertisement (Brands & Communication). The company was established in 2012 has since then worked extensively across diverse sectors of the economy ranging from Telecommunication, Banking &Finance, Information Technology and Oil & Gas Our Client an E-commerce company is recruiting for the below roles IT HELP DESK • Respond to technical questions on servers, computer hardware and gadgets • Collaborate with team members and clients to establish goals and objectives for system improvements and upgrades. • Create and implement processes to improve efficiency and customer satisfaction while reducing costs. • In-depth knowledge of networking devices like Switch; Router; Bridge; Gateway; Modem; Repeater; Access Point. • Create content for product description, product reviews, comparison charts and digital media in other to achieve business goals. • Ensure well researched, engaging and audience-oriented content production deadlines are met. • Attend to technical customer requests, queries and complaints via calls, social media platform and walk-ins. • Communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure customer satisfaction. • Increase personal technical knowledge by reading trade publications, operating manuals, and diagnostics information, and actively researching often. QUALIFICATION • HND/BSc in Computer science, IT and related courses. • 2 years experiences in a similar role • Proficient in Networking (Networking devices), Servers, Computer Hardware, printers and scanners Method of Application Interested and qualified candidates should forward their CV to: admin@culminateconsulting.com using the position as subject of email on or before Wednesday 21st April 2021 |
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