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Importers Lament ‘high’ Tariff By Nigeria Customs / Photo: Poultry Products Seized By THE NIGERIA CUSTOMS SERVICES / Mini Importers: Dhl/Fedex/ Ups/Ems/Nipost And Nigerian Customs Public Feedback (2) (3) (4)

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Re: Nigeria Customs And Dhl Problem by tonjeola(m): 2:02pm On Oct 25, 2013
Mrcdorv: Ensure you collect your package first before confront the guy but left to me i will advice you to leave the guy to God.Thank Almighty God you have already prove the guy wrong being subscribed to this thread.To others folk who might have one or two problem with their shipment drop your question here.
he should leave the guy to God then allow him to continue duping others, is not a good thing brother
Re: Nigeria Customs And Dhl Problem by kdf3449(m): 6:28am On Oct 29, 2013
Hi Pals,i just wan to inform you that i got my package yesterday. I tried reaching the idiot,he wasn't in the office so i just got my stuff and left. Thanks for your support and advice,it was much needed and helpful.
Re: Nigeria Customs And Dhl Problem by Nobody: 10:13pm On Oct 29, 2013
kdf3449: Hi Pals,i just wan to inform you that i got my package yesterday. I tried reaching the idiot,he wasn't in the office so i just got my stuff and left. Thanks for your support and advice,it was much needed and helpful.
Ok nice one
Re: Nigeria Customs And Dhl Problem by zidaneobi: 10:10pm On Oct 30, 2013
Which company (clearing/forwarding agent) can I trust to handle pick-up of my paint materials from a US supplier, and do the clearance here in Nigeria in a reliable way. I was formerly looking at DHL Global Forwarding but I am now having mixed thought.
Specialist or experienced person(s) in similar line of trade to please advise.
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Re: Nigeria Customs And Dhl Problem by gmDr: 10:29pm On Nov 26, 2013
Please which virtual address company can ship goods from US and do effective clearing? And I'd like to know if they can deliver to me in Kaduna. Thanks
Re: Nigeria Customs And Dhl Problem by miqos02(m): 11:15am On Nov 27, 2013
gm Dr: Please which virtual address company can ship goods from US and do effective clearing? And I'd like to know if they can deliver to me in Kaduna. Thanks
search A2 global, i use them for my ebay purchases
Re: Nigeria Customs And Dhl Problem by mayorall(m): 11:52pm On Dec 09, 2013
Wake up thread you've been helpful. grin
Re: Nigeria Customs And Dhl Problem by Predynamix(m): 10:04pm On Jul 11, 2014
I wantd 2 ship a phone 4rm china, jd.com 2 b precise.. As anybody buy and ship phone from jd.com b4 or 360buy.com, i need ur reply pls
Re: Nigeria Customs And Dhl Problem by Stevebamdex(m): 10:51pm On Dec 27, 2015
Helo,pls I want to use dhl to get a phone from my brother who resides in dubai.but am having mixed feeling due to what have read here..do anyone have ideas on how to go about this?
Re: Nigeria Customs And Dhl Problem by Stevebamdex(m): 8:25am On Dec 28, 2015
Harpesin:
@ Poster don't be surprise that Customs and NDLEA officials especially at our Airport/border are another set of people making things difficult for us in Nigeria, check it from this angle, how come we are still having contraband goods in the country? those pple are so corrupt, i had an encounter with them when I import little goods (BB) less than 10 pices from abroad, they called me that to come with all my payment docs and to come n xplain my source of income, on getting there, they did bother to check the docs they were only treting to take me to their office in which I let them know that am very much available, I quoted all customs tarrif on each good cos its my line and told them to take me to their controller if they are not satisfy with my xplanation at the end of the day one of them approached me to find them something in which I felt reluctant but the way he spoke, i just dash dem 2k n I got my goods out of there, Govt need to come to people's aid in this aspect.

Hi bro,I want to get a fone from my brother that resides in dubai and he has promise to send me one through dhl but due to what av bin reading here.am avin a mixed feeling. Can't dhl deliver the goods to me in my abode without getting to ndlea or custom officials?? Am just confused here..!
Re: Nigeria Customs And Dhl Problem by Stevebamdex(m): 8:29am On Dec 28, 2015
styles2009:
Its like a scissor, both blade would cut you.
Whatever is being, shipped or sent through a courier service, the government want to tax you on it, so why give customs or NDLEA bribe instead of the govt? Can you prove it , you bribed someone to get your stuff? If yes, show their faces and you'll see changes, if not keep quiet as you are one of those supporting the corrupt system in Nigeria.

Imagine, if nobody gave them bribes and insist on paying the duties? Their warehouse would be filled up and Cargo companies and their Bosses would have lot of work to do in solving the problem.

But Nigerians always want quick answers and dont want to ask for their right, so please stop complaining.


Hi bro,I want to get a fone from my brother that resides in dubai and he has promise to send me one through dhl but due to what av bin reading here.am avin a mixed feeling. Can't dhl deliver the goods to me in my abode without getting to ndlea or custom officials?? Am just confused here..!
Re: Nigeria Customs And Dhl Problem by Stevebamdex(m): 8:34am On Dec 28, 2015
JAZES:
EMS is the best when it comes to receiving goods
from abroad from my own personal experience.
Others will always charge you exorbitant import duties


Hi bro,I want to get a fone from my brother that resides in dubai and he has promise to send me one through dhl but due to what av bin reading here.am avin a mixed feeling. Can't dhl deliver the goods to me in my abode without getting to ndlea or custom officials?? Am just confused here..!
Re: Nigeria Customs And Dhl Problem by Harpesin(m): 10:15pm On Dec 28, 2015
Stevebamdex:


Hi bro,I want to get a fone from my brother that resides in dubai and he has promise to send me one through dhl but due to what av bin reading here.am avin a mixed feeling. Can't dhl deliver the goods to me in my abode without getting to ndlea or custom officials?? Am just confused here..!

Depend on the quantity. If its not more than 5, they will not disturb u

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Re: Nigeria Customs And Dhl Problem by Stevebamdex(m): 10:27pm On Dec 28, 2015
Harpesin:


Depend on the quantity. If its not more than 5, they will not disturb u

More than 5 kee? It is just 1 ipad now.my question now is,can dhl deliver the fone to my home address without getting to any offices to collect it?...thanks for ur response bro..God bless you..!
Re: Nigeria Customs And Dhl Problem by Harpesin(m): 10:44pm On Dec 28, 2015
Stevebamdex:


More than 5 kee? It is just 1 ipad now.my question now is,can dhl deliver the fone to my home address without getting to any offices to collect it?...thanks for ur response bro..God bless you..!

Yes.....So far your address is not difficult to locate.
Re: Nigeria Customs And Dhl Problem by Stevebamdex(m): 7:23am On Dec 29, 2015
Harpesin:


Yes.....So far your address is not difficult to locate.
But will they call me when they are coming so as not to miss my way with them??
Thank you bro...God bless you sir.
Re: Nigeria Customs And Dhl Problem by Harpesin(m): 10:03pm On Dec 29, 2015
Stevebamdex:

But will they call me when they are coming so as not to miss my way with them??
Thank you bro...God bless you sir.

yes they will.....then tell your shipper to give you tracking number so u can be monitoring it online
Re: Nigeria Customs And Dhl Problem by Stevebamdex(m): 10:05pm On Dec 29, 2015
Harpesin:


yes they will.....then tell your shipper to give you tracking number so u can be monitoring it online

Thank you bro..I am grateful..!
Re: Nigeria Customs And Dhl Problem by perryogwuche: 2:46am On Jan 20, 2016
I have had similar issues with DHL. My item got to Accra but it'll be stuck there for some days.. Now I just use www.shypmate.com. They are much faster too.
Re: Nigeria Customs And Dhl Problem by tityboi: 3:20pm On May 24, 2016
zidaneobi:
Which company (clearing/forwarding agent) can I trust to handle pick-up of my paint materials from a US supplier, and do the clearance here in Nigeria in a reliable way. I was formerly looking at DHL Global Forwarding but I am now having mixed thought.
Specialist or experienced person(s) in similar line of trade to please advise.

Stay away from dhl.rate at which they liase with customs to seize goods and charge high duties is now on the high side.
Re: Nigeria Customs And Dhl Problem by rainmaker12(m): 4:54pm On May 24, 2016
igbogolo:
People, I may have a problem with my goods

They were personal effects, 10 text books, 1 laptop, 2 shirts and 2 shoes. I sent these items to my younger sister. The books were her personal items anyway. The package was less than 8kg.

Now i check the DHL waybill and it seems stuck in Lagos for 11 days now. Now i am hearing I have to pay import duty!

What sort of thing is this? has anyone experienced such with the nigerian customs?
thats a regular tin. u must pay custom. now u even TIN tax id bfore clearing. so its normal
Re: Nigeria Customs And Dhl Problem by coolmikky: 1:06pm On Jul 27, 2016
I never believe the custom n dhl problem till it happens to me less than 48hours from this time of posting
I was expecting a parcel from Australia which was a gift to brothers new born baby clothes and Souvenir's and after 7days that I should get it the next thing is a call from DHL telling me my parcel as been hold by customs and I have to pay some certain duties I gave them my mail and they sent it to me telling me I have to pay a total of 39,818 because the parcel is valued at 135,000naira imagine 30%+ and the value was even very wrong it was valued using US$ instead of AU$ I was so disturbed because this was not the first time I'm receiving parcel from Australia
I latter get some people I know an I was told they will handle it now I was told that theyve spoken to the officers and I was told to pay 25,000 to some personal account see how terrible this people are I just want to let the sleeping dog lies ones I get my parcel I will forward all conversation and every contact involve to customs dhl Efcc ICps and even on our journal on the way this thieves are ripping off peoples hard earned money..... its indeed terrible I will update you ones my parcel arrive
thanks

1 Like

Re: Nigeria Customs And Dhl Problem by Harpesin(m): 2:44pm On Jul 27, 2016
coolmikky:
I never believe the custom n dhl problem till it happens to me less than 48hours from this time of posting
I was expecting a parcel from Australia which was a gift to brothers new born baby clothes and Souvenir's and after 7days that I should get it the next thing is a call from DHL telling me my parcel as been hold by customs and I have to pay some certain duties I gave them my mail and they sent it to me telling me I have to pay a total of 39,818 because the parcel is valued at 135,000naira imagine 30%+ and the value was even very wrong it was valued using US$ instead of AU$ I was so disturbed because this was not the first time I'm receiving parcel from Australia
I latter get some people I know an I was told they will handle it now I was told that theyve spoken to the officers and I was told to pay 25,000 to some personal account see how terrible this people are I just want to let the sleeping dog lies ones I get my parcel I will forward all conversation and every contact involve to customs dhl Efcc ICps and even on our journal on the way this thieves are ripping off peoples hard earned money..... its indeed terrible I will update you ones my parcel arrive
thanks

That is their way o....I pray the will meet their waterloo one day.
Re: Nigeria Customs And Dhl Problem by Barnasodili(m): 1:11pm On Jan 08, 2017
Please how do i get the customs number in Lagos. They have been holding my package and i dont know how to contact them. I feel so bad

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Re: Nigeria Customs And Dhl Problem by olamydey(f): 6:31pm On Jan 29, 2017
coolmikky:
I never believe the custom n dhl problem till it happens to me less than 48hours from this time of posting
I was expecting a parcel from Australia which was a gift to brothers new born baby clothes and Souvenir's and after 7days that I should get it the next thing is a call from DHL telling me my parcel as been hold by customs and I have to pay some certain duties I gave them my mail and they sent it to me telling me I have to pay a total of 39,818 because the parcel is valued at 135,000naira imagine 30%+ and the value was even very wrong it was valued using US$ instead of AU$ I was so disturbed because this was not the first time I'm receiving parcel from Australia
I latter get some people I know an I was told they will handle it now I was told that theyve spoken to the officers and I was told to pay 25,000 to some personal account see how terrible this people are I just want to let the sleeping dog lies ones I get my parcel I will forward all conversation and every contact involve to customs dhl Efcc ICps and even on our journal on the way this thieves are ripping off peoples hard earned money..... its indeed terrible I will update you ones my parcel arrive
thanks

Hello coolmikky, how did you eventually resolve this? Im at the same point now.

1 Like

Re: Nigeria Customs And Dhl Problem by Nobody: 6:28pm On Oct 11, 2017
how can i ship and dhl customs and ndlea wont hold it
Re: Nigeria Customs And Dhl Problem by mrcoolautofix(m): 11:46am On Feb 02, 2020
Only dutiable items
Re: Nigeria Customs And Dhl Problem by mrcoolautofix(m): 12:10pm On Feb 02, 2020
tonjeola:

he should leave the guy to God then allow him to continue duping others, is not a good thing brother

I don't think Nigerian custom have hand in the fraudulent act from DHL, FedEx and their co criminals activities going on Nigeria,

My items that's supposed to be delivered on 17th January 2020 on that same is when not on 16th that I was told it was sized by Nigerian customs,

I asked to provide my email address to send me details but the details have no Nigeria customs heading or any evidence relating to that,

I have fall a of this victim before and I rushed and paid N35,450 before it was released

This time, an item of $127, I was asked to pay 125k which I refused and from 17th till date, my items is still in their custody,

They told me if I failed to write a protest latter to them to submit to custom after 28th, that my item will be no longer be due for release from customs.

The custom duty for new items that cost above 50k is 16.3% of the total goods plus shipping cost,

Even if supposedly it's Nigerian customs, I believe I will not be told to address the protest latter to FedEx to be forwarded to Nigerian custom.

I need to know how many days items will stay in Nigeria customs custody if not complying with the estimated cost, it will be no longer released.

For the time being, my items are used n broken not new, and not up to 50k except if shipping includes them it will be 178 plus 127 around 100 to 115k at most 18k should be the duty charges.

For fact, I believe this criminals in the name of shipping agents are leveraging the fact that you folks are scared of Nigerian custom to perpetuate this fraudulent act.

3rd I jan 2020, I will be in Nigeria customs headquarters to confirm their claims,
If it's connected, it will prompt a legal actions but if it does, the right calculation of how much this duty cost is will be estimated and I will pay for it and get my order out.
Re: Nigeria Customs And Dhl Problem by mrcoolautofix(m): 12:12pm On Feb 02, 2020
perryogwuche:
I have had similar issues with DHL. My item got to Accra but it'll be stuck there for some days.. Now I just use www.shypmate.com. They are much faster too.
Don't use any company that it s not doing the shipping themselves.

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