StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Teller

Location: Victoria Island

Job Summary
We are searching for an organized, attentive Bank Teller to provide exceptional service to our customers by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals.

Duties and Responsibilities
• Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
• Accept cash and checks for deposit and check the accuracy of the deposit slip
• Process cash withdrawals
• Perform specialized tasks such as preparing cashier's checks, personal money orders, issuing traveler's checks, and exchanging foreign currency
• Perform services for customers such as ordering bank cards and checks
• Receive and verify loan payments, mortgage payments, and utility bill payments
• Record all transactions promptly, accurately, and in compliance with bank procedures
• Balance currency, cash, and checks in cash drawer at end of each shift
• Answer inquiries regarding checking and savings accounts and other bank-related products and services.
• Attempt to resolve issues and problems with customer's accounts
• Explain, advise on and promote bank products and services to customers
• Ensure compliance with all internal controls and established policies and procedures
• Perform other tasks as assigned.


Education and Experience
• Candidates should possess a minimum of an OND qualification.
• 1-2 years of experience as a teller or in a related field preferred
• some clerical, administrative, cash handling, sales, or customer service experience preferred
• Knowledge of customer service principles
• Ability to use Microsoft Office products

Key Skills and Competencies
• strong numerical ability
• good listening and communication skills
• customer service orientation
• accuracy and attention to detail
• time management
• problem solving
• honesty and integrity
• teamwork
• stress tolerance


Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresert.com’ using the position applied for as the subject of the mail before 5th November 2021