ATTEND OUR 2-DAY TRAINING WORKSHOP ON ADVANCED OFFICE MANAGEMENT & EFFECTIVE ADMINISTRATION SKILL...

PROGRAM OVERVIEW:
The role of the office management professionals and administrators in today’s organization is changing rapidly. What is the way forward? The true art of office management & administration lies not in the art of winning, rather it demands the art of winning consent. In order to remain competent in the workplace administrators, office managers and secretaries need to be equipped with the relevant knowledge and skills.

This Advanced Office Management & Effective Administration Skills training course identifies and examines the key components of the role and within each element builds up a range of approaches and techniques for operating an efficient office or support team. These elements include: office management, communication, organizational, interpersonal & administrative competencies.

LEARNING OBJECTIVES
At the end of the course, participants will be able to:
■ Address the office management & administration duties as part and parcel of the organisations business goals
■ Touch on themes such as communication, (behavioural and technical) competencies, interpersonal skills, business correspondence, systems and procedures, quality, customer service excellence, workflow, supervision and productivity, etc.
■ Define the role of the office management & administrative professionals
■ Outline the aspects of interaction with other functions and departments
■ Introduce and practice effective behavioural, administrative and technical management skills
■ Provide practical problem solving techniques for efficient office management

For whom:
The Advanced Office Management & Effective Administration Skills training course is designed for all those who need to understand a broad range of office management and administration competencies. The training course is suitable for new or advanced users and will provide all delegates with a practical overview of their responsibilities and the essential technical and behavioural knowledge required to fulfil their roles successfully.

Course outline:
■ Module 1: The Management Function: Office Management
■ Module 2: Communication: Its Power, Components and Levels
■ Module 3: [/b]Organizational (Behavioural and Technical) Competence Effectiveness
■[b] Module 4: Interpersonal Skills
■ Module 5: Implementation/Administration Guidelines

COURSE DETAILS
■ Where: Rekrut Training Room, Ilupeju- Lagos
■ Date: September 8th - 9th, November 25th - 26th, December 12th - 13th, 2022
■ Time: 10am – 3pm
■ Course Fee: N80,000. Early Bird: 5% Discount. 5-10 Participants (5% discount). 11 or more participants. (10% discount). This covers Course materials and Certificate of attendance.