I have been on this issue for several months now, I've sent emails, called, visited branches but nothing has been done.

What happened? I was owing sterling bank a particular amount of money [N110k] that happened as a result of an erroneous transfer, I sent this money to my gtbank and I wasn't aware at the time that sterling had a glitch in their system.

They tried contacting me but I was out town due to NYSC and I couldn't access the Internet at the time.

I got back in town and I tried to make some purchases that was when I discovered that I couldn't make any transaction on my Gtb account. I emailed and they told me I have an issue with sterling bank, meanwhile, Sterling bank had already watchlisted my BVN.

I couldn't send the money from any of my accounts, so i asked a friend to send the money to my gtbank. I sent several emails to Gtbank and asked them to return the money to my sterling account but they didn't do anything.

Last month, I paid the N110k into the sterling account to offset the debt and I wrote to them instructing them to request for a delisting on my BVN and also instruct my other banks.

It's been several weeks of writing, calling and bank visits.

1. GTBANK has refused to Release my money and account because Sterling bank did not contact them to inform them that I've paid them back. Meanwhile, I can perform over the counter transactions, according to them.

2. ACCESS bank placed my account on PND without a valid court order and without informing me they just locked my funds and said the same thing that sterling didn't contact them.

3. STERLING lied to me that my BVN has been delisted and subsequently said they were working on it, but they refused to send an email to my other banks even after several calls, emails and pleas.

I am at a crossroad, I've emailed CBN severally, no response, none of the banks are even doing their job.

I'm fed up and I don't know what else to do. This has been lingering for months now.

Mods please and please push this to frontage. Thanks.

I think they're trying to frustrate you a little for moving the money initially.

What you should do is to visit Sterling, ask them why they've not contacted other banks, ask to see the manager, then insist they make a call to GTB and First Bank while you're there.

try twitter

l69l:
try twitter

Tried all available means, this people just don't care.

Thatwebdev:
Tried all available means, this people just don't care.

Sue them

Enter the bank and shout on them
Cause a scene they will do sharparllyyyy

I don't know what's wrong with banks operating in Nigeria...
My mum sent me 10k during lockdown till now have never recieved an alert till today, i almost cry blood.. I went to bank the next day, they were telling to bring slipt... That's when covid19 was disturbing

proff010:
Enter the bank and shout on them
Cause a scene they will do sharparllyyyy

I'm an introvert, I don't know how to cause a scene , and I don't know which one of the banks to carry that out on.

Prudoh:
I don't know what's wrong with banks operating in Nigeria...
My mum sent me 10k during lockdown till now have never recieved an alert till today, i almost cry blood.. I went to bank the next day, they were telling to bring slipt... That's when covid19 was disturbing

Useless All of them... no regards for customers.

Chizzyjforce:
I think they're trying to frustrate you a little for moving the money initially.

What you should do is to visit Sterling, ask them why they've not contacted other banks, ask to see the manager, then insist they make a call to GTB and First Bank while you're there.

I'm more than frustrated, I've called, emailed... I will probably try this next week.

I think the best is to get a court order from a magistrate court served to all the banks that you have account for the PND to be removed.
Getting court order from a magistrate court is cheaper and faster to procure.When they see court order,fear go catch them.

Go to one of their branches and make your complain.. preferably the branch you open your account...

Thatwebdev:
Useless All of them... no regards for customers.

Aswear... They can fustrate you till the last point

I have Same issue ,my bvn has been watchlisted by polaris bank , contact me so we have work together
vincentokeke1000@gmail.com

I'm very sure this issue happened around September, 2021 when Sterling Bank had a glitch. Many people used the advantage to collect money by opening a new account and transferring from the account to another bank account but the money won't be deducted from the newly opened Sterling Bank account, meaning, you can transfer as much money as you wish. Sterling Bank called those involved in the fraud then but people refused to return the money which eventually resulted to their BVN being watchlisted. This would restrict them from performing electronic transactions like POS, ATM, internet banking, USSD and so on. Nevertheless, you need to know that you can perform in-person transactions, meaning, you can have access to your money on the counter.

BVN watchlist removal will take 10 years or if Sterling Bank writes to CBN that the BVN was involved erroneously. One can't also travel out with BVN being watchlisted, visa won't be granted.

The best thing you can do is to write to CBN through a lawyer telling them you've refunded the money. There's high probability they won't respond to emails.

I hope this helps?

mrteeconcept:
I'm very sure this issue happened around September, 2021 when Sterling Bank had a glitch. Many people used the advantage to collect money by opening a new account and transferring from the account to another bank account but the money won't be deducted from the newly opened Sterling Bank account, meaning, you can transfer as much money as you wish. Sterling Bank called those involved in the fraud then but people refused to return the money which eventually resulted to their BVN being watchlisted. This would restrict them from performing electronic transactions like POS, ATM, internet banking, USSD and so on. Nevertheless, you need to know that you can perform in-person transactions, meaning, you can have access to your money on the counter.

BVN watchlist removal will take 10 years or if Sterling Bank writes to CBN that the BVN was involved erroneously. One can't also travel out with BVN being watchlisted, visa won't be granted.

The best thing you can do is to write to CBN through a lawyer telling them you've refunded the money. There's high probability they won't respond to emails.

I hope this helps?

Thank u. I have since gotten my money from Access and sterling bank. although sterling has refused to delist my bvn, i have since come to reality with the fact that i cannot operate an account for 8+ years from now.

Gtbank and Standard chartered have refused to give me access to my money over the counter nor close my account. the cpd deperatment of CBN has also not been replying their emails any longer.