JOB TITLE: ADMINISTRATIVE OFFICER/HMO OFFICER

Key Responsibilities 
Good Organization and Multitasking abilities 
Customer service orientation 
Knowledge of finance officer 
Knowledge of office management and basic book keeping  
Strong communication Skill 
Excellent knowledge of Ms office especially excel and word 
Getting of approval code from Health maintenance organisations (HMO) for eligible patients by filling in the requested services 
Conversant with the HMO processes
Welcoming patients/taking phone calls/sorting correspondence 
 
JOB DESCRIPTION 
Must have a good customer relationship 
Receive all entrants into the clinic irrespective of their status as patients or visitors. 
Politely inquire to find out the purpose of their visits. 
Keep a proper record of frame and drugs. Both sold and unsold 
Daily stock taking of frame and drugs 
Place calls to remind patient of their appointment and outstanding bills or any other information which does not include advice on drugs or spectacles. 
Issue receipts and invoices as payment is made 
Proceed to explain clinical charges and procedures to intending patients and issue cards. 
Received incoming calls and the purpose of the call 
Cleaning ready glasses and calling patients for pickup. 
Shall be responsible in calling for code for HMO patient 
Following up on Doctors to document diagnosis on their request to reduce claims denials 
Must assist patient in choosing frame 
Must keep a proper record of patient information save on the system. 
Daily cash deposit to the bank 
Prepare monthly bills accordingly within the first one week of the new month or before 5th of a new month. 
Ensuring appropriate filling of documents to various files. 
Routine visit to non performing HMO/Performing HMO 
Make sure daily patient record is up to date 
Routine visit to primary health clinics/companies 
Place order for drugs when necessary  
Update creditors ledgers upon supply or payment made by/to the supplier. 
Update frame inventory with list of frames sold on weekly basis. 
Assist in purchasing some of the clinic things 

QUALIFICATIONS
 
Job Requirement 
Minimum of first Degree (HND/B.SC) in Business Administration/Accounting/Marketing
HMO Experience is required 
Excellent customer relationship skills 
Good communication/presentation skills both oral and written 
Must be a team player, able to build and maintain effective and collaborative network 
Must be able to take responsibility and demonstrate high level of integrity in dealing with all staff

Salary: 80-100k

Location: Lagos island
 
Interested persons should forward their cv to swifteduconsult@gmail.com to apply