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Vacancy: Customer Service, Dispatch Rider, Logistics Coordinator - Jobs/Vacancies - Nairaland

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Vacancy Customer Care Rep At Venuecompass.com / Account Logistics Coordinator - Nokia Networks - Nigeria - Lagos / Vacancy- Customer Service Representative (2) (3) (4)

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Vacancy: Customer Service, Dispatch Rider, Logistics Coordinator by dvonne(f): 9:52am On Sep 10, 2011
A Lagos based firm which is into e-commerce business is in need of young, dynamic and highly committed people who will work as a team to take the company to the next level.
The following vacancies exist and need to be filled immediately:

   Customer Service Officer :
Successful candidate will be such that is very fluent in English language.
Must have very friendly mien and disposition, willing to proffer solutions and able to manage the most difficult customer.
Must have excellent communication (oral and written) etiquette, IT complaint and very sociable. 
Supports and takes an active role in service improvement/process improvement initiatives or projects as required.
Keeps own knowledge of processes, products and appropriate regulation up to date.
Achieves agreed performance levels
Processing of customer transactions.
Customers - to keep them informed and to obtain information.
Colleagues - to share information and knowledge daily

Experience and Skills/Qualifications Knowledge
Good communication and mathematical reasoning skills (5 Waec credit or equivalent)
Good understanding of relevant products and systems, including PC skills
In depth understanding of relevant processes
Presentable and well spoken
Skills
Good customer focus and complaint handling skills
Good keyboard skills, and familiar with microsoft word and excel.
Good call handling skills
Good organisation and time management skills to prioritise workloads.
Good analytical, problem solving and decision making skills
Coaching, training and feedback skills
Understanding of and ability to display behaviours concept of Challenge, Deliver, Inspire and Connect
Role
Secretarial Support - general typing
Bookings for customers - diary management
Meeting & greeting customers on site
Receiving and making calls to confirm bookings and deal with customer queries
Basic, general administration (and no doubt use of the photocopier!)
Reporting
Daily and weekly report on tasks done and task at hand.
Tracking of customer data and daily forwarding to the business development team.
Remuneration- N18,000- N20,000.00 subject to experience

2.   Logistics Coordinator :

We are seeking a hard working individual with a positive attitude and the capability to monitor, manage and make ready stock within a warehouse environment. The person selected for this role will have the overall responsibility for accuracy of stock records for all sites as well as the maintenance of the warehouse it self. To be selected for this role it is likely you will bring to the table a background of stock or asset control within a busy environment. If you have used any sage accounting software then this will be an advantage so do mention it in your CV.
The key duties include:
Maintain the warehouse in a logical and tidy state
Maintain accuracy of stock records using appropriate system transactions
Receiving of goods including inspection, put away and system transacting
Inventory and formal stock takes, liaison with external auditors
Controlling stock movements
Packing and Despatching to the Despatch riders
Reporting of stock levels, movements and discrepancies
Full responsibility for stock accuracy
Role
Able to work well under pressure
Good IT and communication skills
Ability to prioritise and manage their own time
Ability to liase with photographer and data entry via emails and telephone
Excellent opportunity to work in this very pro-active privately owned business
Checking completion of scheduled works
Will require good organisational skills
To succeed in this role you will be
positive, accurate, structured, resourceful, challenging, detail orientated, a self starter and a team player. You will want to join a business for the long term and you will be excited by the chance to grow with a fast growing, profitable and growth driven business.

Reporting
Daily and weekly report on tasks done and task at hand.

Remuneration: N40,000 - N50,000 monthly depending on experience held

4. Despatch Riders ( Male)
-he must be familiar with Lagos road
-he must be very familiar traffic rules in Lagos
-he must be able to ride a motorcycle
-he must show high level of trust and integrity.
-he must have a license
-he must be polite and customer-centric.

Reporting
Daily and weekly report on tasks done and task at hand.

Remuneration:   N18,000 - N20,000 monthly depends on experience held.


On all Jobs

Experience is more important to us on all jobs above qualification.

Apply only if remuneration is fine with you.

On all jobs good spoken and written english language is a MUST

Ability to be a team player is paramount.

Only driven, enteprenuerial minded  people with references from their fromer jobs available need apply.

Daily and weekly reporting on all tasks done via Emails and excel

Interested candidates should send their CV to plentystuffs@gmail.com on or before 29th of august 2011.

The subject of the mail must read the role you are applying for
Re: Vacancy: Customer Service, Dispatch Rider, Logistics Coordinator by dvonne(f): 8:22pm On Sep 10, 2011
bump
Re: Vacancy: Customer Service, Dispatch Rider, Logistics Coordinator by dvonne(f): 5:48pm On Sep 11, 2011
bump
Re: Vacancy: Customer Service, Dispatch Rider, Logistics Coordinator by dvonne(f): 8:36pm On Sep 11, 2011
Interested candidates should send their CV to plentystuffs@gmail.com on or before 29th of SEPTEMBER 2011. NOT AUGUST AS PREVIOUSLY STATED
Re: Vacancy: Customer Service, Dispatch Rider, Logistics Coordinator by evebrandy: 10:42am On Sep 12, 2011
ok, this job thing is serious oh

https://www.bombshell.info

..

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