Did you let them know that they calculated the demurrage from the 15th day instead of the 22nd day? I think you should let them know so they can rectify it. Truth be told when it comes to affordable shipping from US to Nigeria, they are one of the few companies out there that provide very cheap shipping cost, plus they allow you saving on shipping cost by allowing you combine all your items and ship them as one, unlike most other shipping companies do where they ship your items individually as they arrive at their warehouse. There was one time I had issues with one of the many items shoptomydoor helped me ship, I brought their attention to this and to my surprise I was fully compensated, that was the first time ever a logistic company compensated me for damages done to my items, for this single act, I’ll keep using them and hope the quality of the shipping standard doesn’t fall and it keeps improving, just reach out to their customer service and they will be of tremendous help to you, as they were to me.

ivoryhouse:
Hello, I have been shipping with shoptomydoor for over 4 years. The experience has been good until recently. Shoptomydoor delivers and a bit timely too but just don't let your items stay beyond 14days..oops, 21 days ( I actually have items in their warehouse, till date that they started billing me after 14 days and when I pointed out to them that they advertised 21 days, they did some abracadabra and said they reduced storage charges), they will use mysterious charges and make you abandon the goods, while they still bill you in your warehouse even after they have auctioned the items off!

Anyways, back to my present issues...they used to charge a little over $3 / pound until recently when the took it up to over $4 / pound, without informing their customers. I introduced a friend to shoptomydoor and we ordered items. Our 21 day storage elapses tomorrow and shoptomydoor is asking her to pay N42,237.65 for clearing,duty,and local handling while the shipping cost is N44,332.90. There is no hazmat in the shipment. They have been giving really shoddy reasons why its so much higher than their advertised 10% of actual price.

They asked her to change the delivery address so the cost will reduce. She did this, and the reduced the shipping cost while the other cost remained as is. Shoptomydoor, you have to do better than this. I have introduced over 10 friends who have shipped out and I'm really disappointed at this new trend.

I have my own issues with you and I will created a separate thread when I'm ready. For now, kindly sort out my friend's issues before the 21 day period elapses. Her unit number is UNIT NG131944. I've uploaded the cost for all to see.

I haven't said you should not deal with shoptomydoor, just read their terms and never ever let your items stay beyond the 21 day period as their advertised rates of calculating demorrage are nowhere near their real calculations. Moreover, they'd rather auction your items than accept any kind of offer from you.

Thank you very much.. That was absolutely helpful. Thank you once again.

It did not clear. I clicked on it nd it did not change

Thanks for responding. I'll it out.

Good morning. i just got leagoo m8 and some downloaded apps are not connecting to internet, wats app, facebook lite, operamini, yahoo & gmail are ones going through. pls what can i do to rectify this problem. thank u.