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Nairaland Forum / Nairaland / General / Jobs/Vacancies / Customer Service Representative (1275 Views)
Customer Service Representative Needed Urgently / Interview Invite By Ikeja Electric For Customer Service Representative / Vacancy- Customer Service Representative (2) (3) (4)
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Customer Service Representative by jenhold: 7:06am On Oct 23, 2014 |
Job Purpose: Serves customers by providing product and service information; resolving product and service problems. Duties: Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Skills/Qualifications: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information ,Multi-tasking. To apply you can forward your CV to kefsa@yahoo. com |
Re: Customer Service Representative by MzZuliee(f): 8:05am On Oct 23, 2014 |
Thanks. "SENT" |
Re: Customer Service Representative by nellyquash(f): 11:43am On Oct 23, 2014 |
jenhold: Location pls |
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