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MTN Customer Care Thread - Phones (113) - Nairaland

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Re: MTN Customer Care Thread by BabaAlaji(m): 3:39pm On Sep 11, 2015
Please jidesm and tayoccu.
Please help me, what ever is deducting my credit pls cancels them for me, callertone and so much more,
Anytime I have credit, even it is 10 naira there will minus 5 naira from my account. 08035163985.
Please help ur boy.
Re: MTN Customer Care Thread by boldan: 12:06am On Sep 12, 2015
Good mOrning all,

Please help me o, I no longer receive emails on my curve 7. This was after Mtn blocked my line and I had to go and register in their office. Two days now emails are no longer coming in but all other things like making calls, browsing are working fine.
Thanks
08039115386
Re: MTN Customer Care Thread by Oladtwo(m): 2:28am On Sep 12, 2015
Good Morning,
before Mtn block my line and I had 550MB left. After registration in their office my data (550MB) wasn't there again, Left with MB.
Is MTN a thief or What ? despite wasting my energy, time I was still dupe by MTN.
This is my Number 08133173609. you can confirm it yourself from your system. Tanx for ur help.
Re: MTN Customer Care Thread by jp130(m): 10:31am On Sep 13, 2015
plz check deactivate whatever is deducting N50 every day frm my number08162367791. tnx JIDE
Re: MTN Customer Care Thread by dapaiks: 12:24pm On Sep 13, 2015
On Thursday 10/09/2015 my sim was blocked by MTN i received a massage that i can make call nor send message with my sim i should visit an authorized MTN out let to validate my sim.
i did the validation that day and my sim was reactivated later in the night i got a message from mtn that my validation was successful with a bonus of 500N air time.
yesterday in the evening i received another message from MTN that i should validate my sim as directed by NCC to avoid being disconnected
Those that mean that my validation was void? if so then why send me a confirmation message at the first please?
pls this is my number 07030320807 help me check what is actual going on with my sim thank you
Re: MTN Customer Care Thread by Godsfree: 9:58pm On Sep 13, 2015
Hello Jide, pls unsubscribe me 4rm mtn Facebook and any other subscription on my mtn line 08069331311. Thanks.
Re: MTN Customer Care Thread by JideSM: 1:37pm On Sep 14, 2015
Y'ello, your reported issue has been resolved.

Godsfree:
Hello Jide, pls unsubscribe me 4rm mtn Facebook and any other subscription on my mtn line 08069331311. Thanks.
Re: MTN Customer Care Thread by JideSM: 1:42pm On Sep 14, 2015
Y'ello, your sim validation is complete now. All inconvenience is regretted.
dapaiks:
On Thursday 10/09/2015 my sim was blocked by MTN i received a massage that i can make call nor send message with my sim i should visit an authorized MTN out let to validate my sim.
i did the validation that day and my sim was reactivated later in the night i got a message from mtn that my validation was successful with a bonus of 500N air time.
yesterday in the evening i received another message from MTN that i should validate my sim as directed by NCC to avoid being disconnected
Those that mean that my validation was void? if so then why send me a confirmation message at the first please?
pls this is my number 07030320807 help me check what is actual going on with my sim thank you
Re: MTN Customer Care Thread by JideSM: 1:46pm On Sep 14, 2015
Y'ello, you have the music plus service active. This has been deactivated as requested.
jp130:
plz check deactivate whatever is deducting N50 every day frm my number08162367791. tnx JIDE
Re: MTN Customer Care Thread by cupidhero(m): 2:58pm On Sep 14, 2015
Hello Jidesm, please can you help me deactivate the MTN music+ subscription on this line (08134288383). Thanks in advance.
Re: MTN Customer Care Thread by JideSM: 10:05am On Sep 15, 2015
Your reported issue has been resolved.
cupidhero:
Hello Jidesm, please can you help me deactivate the MTN music+ subscription on this line (08134288383). Thanks in advance.
Re: MTN Customer Care Thread by JideSM: 12:27pm On Sep 15, 2015
Y'ello, your reported issue has been resolved. Kindly confirm.
Oladtwo:
Good Morning,
before Mtn block my line and I had 550MB left. After registration in their office my data (550MB) wasn't there again, Left with MB.
Is MTN a thief or What ? despite wasting my energy, time I was still dupe by MTN.
This is my Number 08133173609. you can confirm it yourself from your system. Tanx for ur help.
Re: MTN Customer Care Thread by JideSM: 12:32pm On Sep 15, 2015
Y'ello, the services have been deactivated as requested.
BabaAlaji:
Please jidesm and tayoccu.
Please help me, what ever is deducting my credit pls cancels them for me, callertone and so much more,
Anytime I have credit, even it is 10 naira there will minus 5 naira from my account. 08035163985.
Please help ur boy.
Re: MTN Customer Care Thread by mygee2(m): 12:48pm On Sep 15, 2015
Mtn are jst pathetic am scared of recharging my line cos everydat I recharge I will waje up and realize some money is beign deducted from my account with no reason
Re: MTN Customer Care Thread by fadekemi7(f): 7:03am On Sep 16, 2015
Hello jide, gudmorning...I woke up this morning to recieve a message from 307 that I have subscribed to microcredit for the next 15days and that 50# will be deducted, how on earth wld mtn always look for a way to deduct one's money! whats microcredit for? How is that my business! Please give me the link to unsubscribe for it or u help me out from your end, its so annoying! Else I will just port straight up! I cant be using a gsm network and be living in fear of it, and to add to it, none of your customer care is even connecting! This is a huge shame on MTN
....thanks, 08039433884
Re: MTN Customer Care Thread by write2obi(m): 7:16am On Sep 16, 2015
write2obi:
Please JideSM and tayoccu, Help me out, i bought 1G MTN SME data bundle from a data agent on Monday morning (i got confirmation from 131 that it was successful), I got home from work in the evening and tried browsing but i could not, i tried calling the agent that sold the data to me, that was when i discovered that my sim has being deactivated by MTN.
On Tuesday morning i hurried to MTN office close by and updated my sim. I had to wait till wednesday evening for the sim to start working.
But the problem now is that the 1G data has vanished . "Sorry, you do not have SME Data Share balance" is the response i get, if i dail *461*7#. Please look into my case, my #1200 is at stake 07032523623.

jidesm pls do something about this day light robbery, it baffles me how you came and attended to issues and neglect mine. 07032523623
Re: MTN Customer Care Thread by Nobody: 4:27pm On Sep 16, 2015
pls jide help me, i'm afraid of loading recharge card on my line, every time i load i'm been deducted to the last penny. pls help to deactive whatever my sim is subcribed to. my num is 08145317159 pls do something or i'm tempted to throw the line away
Re: MTN Customer Care Thread by Iykecollins(m): 10:47pm On Sep 16, 2015
Jide please help me deactivate this N5 daily deduction for facebook on this line 08032185656
Re: MTN Customer Care Thread by mjay(m): 11:46pm On Sep 16, 2015
Please unsubscribe me from whatever is deducting 50 naira every week. Thanks a lot.

@jide Please help me out on the above. 08142500916
Re: MTN Customer Care Thread by expartraite: 4:11am On Sep 17, 2015
Pls unsubscribe me from mtn micro credit 07036948516
Re: MTN Customer Care Thread by fadekemi7(f): 7:23am On Sep 17, 2015
fadekemi7:
Hello jide, gudmorning....pls I want you to just unsubscribe me from mtn micro credit, I am not interested, thanks
.....08039433884
Hello jide, gudmorning....pls I want you to just deactivate me from mtn micro credit, I am not interested, thanks
.....08039433884
Re: MTN Customer Care Thread by oluwaflemzy: 7:56am On Sep 17, 2015
Hello jide, gudmorning...I woke up this morning to recieve a message from 307 that I have subscribed to microcredit for the next 15days and that 50# will be deducted, how on earth wld mtn always look for a way to deduct one's money! whats microcredit for? How is that my business! Please give me the link to unsubscribe for it or u help me out from your end, its so annoying! Else I will just port straight up! I cant be using a gsm network and be living in fear of it, and to add to it, none of your customer care is even connecting! This is a huge shame on MTN ....thanks, 08135332750
Re: MTN Customer Care Thread by UyiIredia(m): 7:56am On Sep 17, 2015
Hello JideSM, which is the most affordable data plan I can use for my Android ? I would also like to know how MTN Backup works. Thanks.
Re: MTN Customer Care Thread by kulchimoo: 8:47pm On Sep 17, 2015
Hello jide, gudmorning...I woke up this morning to recieve a message from 307 that I have subscribed to microcredit for the next 15days and that 50# will be deducted, how on earth wld mtn always look for a way to deduct one's money! whats microcredit for? How is that my business! Please give me the link to unsubscribe for it or u help me out from your end, its so annoying! Else I will just port straight up! I cant be using a gsm network and be living in fear of it, and to add to it, none of your customer care is even connecting! This is a huge shame on MTN ....thanks, 0706 757 4479
Re: MTN Customer Care Thread by Esperooke(m): 8:36am On Sep 18, 2015
[quote author=kulchimoo post=38113438]Hello jide, gudmorning...I woke up this morning to recieve a
message from 307 that I have subscribed to microcredit for the
next 15days and that 50# will be deducted, how on earth wld mtn
always look for a way to deduct one's money! whats microcredit
for? How is that my business! Please give me the link to
unsubscribe for it or u help me out from your end, its so annoying!
Else I will just port straight up! I cant be using a gsm network and
be living in fear of it, and to add to it, none of your customer care
is even connecting! This is a huge shame on MTN ....thanks,

0706 757 4479[/quote
Re: MTN Customer Care Thread by Esperooke(m): 8:44am On Sep 18, 2015
K
Re: MTN Customer Care Thread by pitchperfect(f): 12:51pm On Sep 18, 2015
hello pls Jidesim we ve bn having issues with ur network in royal avenue of doxa ny odili road in portharcourt for over six months now. its so bad dt texts take averagely btwn 12-24 hours to deliver either way . other networks are working well here and we are mostly considering porting. unless u guys resolve this fast. ur cistomer care is so unreachable. i almost lost a contract if not that my contact remembered to call my brother'glo line which he also had. this whole wahala has become unvearable. most times we either hang our phones phones on elevated platforms or reach for high grounds in search of network reception. this is not some remote place either....its opposite gulf estate in ph. my friends in gulf estate hav d same complaint......pls treat fast o.
Re: MTN Customer Care Thread by BabaAlaji(m): 3:40pm On Sep 18, 2015
JideSM the services have been deactivated as requested.
Tnx alot, some are deactivated some are not,
Something like, MTNPLAY,4900,53882,jeremia9v23,33592,5900,5021,5031,5029,33070,755,Isaiah65v8,5040,33028. Pls help me, 08035163985.
Re: MTN Customer Care Thread by kehnton(m): 7:24pm On Sep 18, 2015
Text STOP to 307 to cancel the auto subscription. שלום
Re: MTN Customer Care Thread by Nastydroid(m): 8:29pm On Sep 18, 2015
please i need registration center in isolo and ikeja axis
Re: MTN Customer Care Thread by Nobody: 9:48pm On Sep 18, 2015
Hello jideSM.... I recharged 100 dis evening ND my airtym was deducted for no reason. Pls kindly help. My no z 07064715146

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