JideSM:
Sorry to hear this. Please may i know how the transaction was done? Was it via internet banking or the voucher was purchased directly from a recharge vendor?

atm/quick teller

funkyjms:


You can't opt out of Beta Talk, you can only migrate to another tarrif plan using appropriate short code.

Thanks. Please how do I migrate to Trust talk?

08066646830 , MTNPlay do send message to that number and they deduct my money from time to time
help me to unsubscribe from any subscription whatsoever. The number once again is 08066646830.

toluh:

Thanks. Please how do I migrate to Trust talk?

Dial *400# or send 400 to 131
.
Meanwhile, MTN Zone remains the best prepaid tariff plan for calls. Dial *135*1# to migrate to Zone, then dial *135*5# to turn on notification for 'lower rate.'

Hi jideSM I've been trying to subscribe for the 2k for 3.5gb plan.

I keep seeing "Y'ello your activation to 3.5GB all day plan has failed".

Here is my number: xxxxxxxxxxxxxxxxxxxxxxx

I have also sent both reset and dataoff to 131 which neither give reply or solution.

Note: I have been using this line for night plan for the past 1 year plus.

Could you please help out.

am not in a campus environment... Can I migrate to ipulse... Will I enjoy 11k per seconds after 10 naira of d day.... Will I enjoy 2 naira sms?

Need response pls

NOTE: I AM NOT ON CAMPUS... Do I still enjoy campus zone prices

MTN JUST CLEARED MY NIGHT PLAN DATA BALANCE FOR THE NIGHT PLAN. AS AT THIS MORNING I HAVE 815MB ON MY NIGHT PLAN AND IT IS TO EXPIRE ON THE 29TH MAY. MY NUMBER IS 08062417052

Please, can one subscribe for another data plan if the existing plan has not expired. I have 1000 for 1.3G which expires by June but the data is almost finished. Can I subscribe for 2000 for 3.5G now? I need to confirm

Please about 7G of my night plan was cleared, no notice of any sort until I got va message that my Data was exhausted... What do I do?

I am getting activation failed for 1000 naira for 1.5gb data on 08063754032

please Jide tell me why I should not sue mtn for damages.i have about 2gb night plan today.all of a sudden it was cleared and then I was shocked. as I said let me quickly bundle.mind you I was on what sapp so you dont think I was doing a heavy data browsing.clearly seeing that I still v 16mb from the day.can you believe that mtn immediately collected 700 naira from my phone for nothing.with the 16mb very intact.i m so surprised these all happened within few minute and u could not bundle their bloody surprise bundle.please check all these jide and please do your best to help me.but I must confess that mtn is so bad in customer relationship and I will take it out on them very soon because I m piling up serious and major evidences against them.how can you put up a new policy or bundle, without creating a seamless way of getting the bundle, and then wipe out people's existing night plan, even deduct money for nothing with mb still available.tell me if you jide will be able to do this same thing for every nigeria who wants the 3.5gb.i m so angry with mtn.

I rest my case
Here is my number 07035190461
samsung galaxy s2
port harcourt

I subd for all nigh data plan which will expire on first June. after browsing yesternight. I checked my data balance and it was remaining 2.5gb but after browsing tonight I noticed that my data has been wiped away. I am now having 0 mb night data and 51mb day.
This came as a shock to me cause am not really a heavy browser.
Now when I checked my phone data usage it shows that I used only 150mb yesterday and today. So how come Mtn wiped my data??

Rectify this issue ASAP
my no is 08060715532

,,,

Hi JideSM...as at yesterday i had abt 4gb left of my night plan which is supposed to expire on 1st august....by ds morning i discovered that everythin had bn wiped without prior information...and now am trying to subscribe for the 3.5gb all day plan only for me to be told subscription failed....can u help me fix ds

JideSM:
Sorry to hear this. Please may i know how the transaction was done? Was it via internet banking or the voucher was purchased directly from a recharge vendor?

Your Learn English weekly subscription has been renewed. Your service will now expire on 05/20/2016 Enjoy! Pls deactivate me kia kia , my number is 08063156779

@mtn nairaland agent(s)....mtn fraudulently wiped out data balances on two lines I had subscribed legally for. I had subscribed for the 4.5gb day/night plan and had valid subscription to last 30days. yesterday, however, to my utter annoyance and disappointment, I found that my data had all been taken away for no known reason even though it isn't a month yet. I want mtn to reinstate my data balances back inclusive of compensation for my losses due to inability to use data when I needed to. if in 24hours from now, nothing is done, I will have no choices left other than to make a formal report to NCC and escalate the matter. if you require more information, I will be obliged to supply them as necessary.

for those thinking that mtn 1.5gig for #1000 is better than
airtel 3gig for 1500# should think again. cos I used both
of them on my z30 BlackBerry and I found out that mtn
data burns faster then that of Airtel but the difference isnt
much. Still I was disappointed cos I tot mtn has best data
calculator, as most of u guys tot,cos that proved to be
wrong. I downloaded an audio on mtn at 15.38mb which I
used only 11-12mb on airtel. this is my experience. and
airtel has better and faster browsing.
And please is there any difference between subscribing on bb plan and buying data bundle on BlackBerry?

wealthyhrt:
please Jide tell me why I should not sue mtn for damages.i have about 2gb night plan today.all of a sudden it was cleared and then I was shocked. as I said let me quickly bundle.mind you I was on what sapp so you dont think I was doing a heavy data browsing.clearly seeing that I still v 16mb from the day.can you believe that mtn immediately collected 700 naira from my phone for nothing.with the 16mb very intact.i m so surprised these all happened within few minute and u could not bundle their bloody surprise bundle.please check all these jide and please do your best to help me.but I must confess that mtn is so bad in customer relationship and I will take it out on them very soon because I m piling up serious and major evidences against them.how can you put up a new policy or bundle, without creating a seamless way of getting the bundle, and then wipe out people's existing night plan, even deduct money for nothing with mb still available.tell me if you jide will be able to do this same thing for every nigeria who wants the 3.5gb.i m so angry with mtn.
I rest my case
Here is my number 07035190461
samsung galaxy s2
port harcourt

please don't activate me anymore. I will do it my way.

Hello please Jide am in a bit of puzzle.
I currently have 1.9gb of my data plan. But am unable to browse with it. I have tried everything but I still can't browse, but if I sub to daily plan am able to browse.
Please help me activate back the data.

My number 09071647043

Thanks

fbabs:
08066646830 , MTNPlay do send message to that number and they deduct my money from time to time
help me to unsubscribe from any subscription whatsoever. The number once again is 08066646830.

Hello fbabs, so sorry about this. Please dial *123*5# then follow the prompt. Regards

toluh:

Thanks. Please how do I migrate to Trust talk?

Hello toluh, simply text 400 to 131 to migrate to MTN Tru Talk. Cheers

getrich:
Hi jideSM I've been trying to subscribe for the 2k for 3.5gb plan.

I keep seeing "Y'ello your activation to 3.5GB all day plan has failed".

Here is my number: xxxxxxxxxxxxxxxxxxxxxxx

I have also sent both reset and dataoff to 131 which neither give reply or solution.

Note: I have been using this line for night plan for the past 1 year plus.

Could you please help out.

Hello getrich, apologies for the inconvenience. Kindly send your mobile number via PM for assistance. Regards

ify84:
am not in a campus environment... Can I migrate to ipulse... Will I enjoy 11k per seconds after 10 naira of d day.... Will I enjoy 2 naira sms?

Need response pls

NOTE: I AM NOT ON CAMPUS... Do I still enjoy campus zone prices

Hello ify84 , yes please. You can enjoy 11k/sec after N10 daily access fee whether on or off campus. Cheers

djblue007:
MTN JUST CLEARED MY NIGHT PLAN DATA BALANCE FOR THE NIGHT PLAN. AS AT THIS MORNING I HAVE 815MB ON MY NIGHT PLAN AND IT IS TO EXPIRE ON THE 29TH MAY. MY NUMBER IS 08062417052

Hello djblue007, Kindly note that your Night data bundle is still active, we are aware that some customers are unable to view the Night bundle balance and it's receiving attention. I'll provide feedback on this once resolved. Regards

easysunny:
Please, can one subscribe for another data plan if the existing plan has not expired. I have 1000 for 1.3G which expires by June but the data is almost finished. Can I subscribe for 2000 for 3.5G now? I need to confirm

Hello easysunny, yes please. You can subscribe to 3.5GB @ N2000. Simply text 110 to 131 or *131*110#. Cheers

sigmundfreud:
Please about 7G of my night plan was cleared, no notice of any sort until I got va message that my Data was exhausted... What do I do?

Hello sigmundfreud, so sorry that this happened. Please send your mobile number via PM to enable me assist. Regards

adewasco2k:
I am getting activation failed for 1000 naira for 1.5gb data on 08063754032

Hello adewasco2k, kindly text 2 to 131 or dial *131*4# to check your data balance. Cheers

Good evening. Please I cannot browse on my MTN sim even with PAYG charges. I have tried deactivating all current services if that is the cause but the response is that I'm not subscribed to any service.
Please can you help me rectify this.
I'd also appreciate it if you can unsubscribe me from daily sun news. Thank you.

JideSM:


Hello djblue007, Kindly note that your Night data bundle is still active, we are aware that some customers are unable to view the Night bundle balance and it's receiving attention. I'll provide feedback on this once resolved. Regards

It was indeed active that night even with 0.0mb but the second day at night, the balance was provided but I was being charged from my daily balance instead. pls help me look into this.

Hello Jide,
I have 22GB on outstanding in my night plan(the 4.5G night plan) but it has been wiped off. I don't think this is fair on customers like me that have been loyal to MTN from day1.


I have been on nightplan since 2014 and I have never missed a month's payment.
I also still have about 1gig left on the day part of the plan but I discovered once its 9pm I cant browse anymore. This is absolutely unfair

Kindly help me rectify this error. My number is 08033726739.

@JideSM ,is it possible to get my Mtn Security Number and Password on this platform?,because i sent an email to you guys but till now no response.Thanks.

JideSM:


Hello ify84 , yes please. You can enjoy 11k/sec after N10 daily access fee whether on or off campus. Cheers

but I tested it by sending massage and I found that u charges 4 naira instead of 2 naira. so as a result I made up my mind that the plan is strictly for those in the compuses.