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Truexgold Nairaland Customer Support - Business (88) - Nairaland

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HolarDeb.org Nairaland CUSTOMER SUPPORT / Welcome-Hisenjos Fiverr,Freelancer via Payoneer Skrill Exchange Customer Support / Standardgoldng E-currency Exchanger: Nairaland Customer Service. (2) (3) (4)

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Re: Truexgold Nairaland Customer Support by kelsha23: 1:37pm On Feb 09, 2017
truexgoldcom:




Nothing . . Once NTR refunds those orders involved will be completed. This may take some time though, also expected amount may be less, cos NTR usually refund at bank rate.


It was yesterday I introduced u to a guy and she sent $150 neteller to u...she is on my neck now..why this.transaction I'd:......TXGT170208111434413.
Re: Truexgold Nairaland Customer Support by vickylala239: 6:53pm On Feb 09, 2017
H
Re: Truexgold Nairaland Customer Support by caporia: 1:20am On Feb 10, 2017
TXGT170208072030412

Am expecting alert @truexgold
Re: Truexgold Nairaland Customer Support by Cutiekc: 5:51am On Feb 10, 2017
Truexgold.

It is either your account is not verified, or you tried logging in with a wrong password.

This is not a big deal, resolve it with Neteller and get your account running so as to clear pending transaction from your customers.

Re: Truexgold Nairaland Customer Support by TruexGOLD(m): 11:45am On Feb 10, 2017
Cutiekc:
Truexgold.

It is either your account is not verified, or you tried logging in with a wrong password.

This is not a big deal, resolve it with Neteller and get your account running so as to clear pending transaction from your customers.


Brother, unverified account can't receive more than $5000.00 or spend funds, ours can receive as much as $50,000.00 cos its a VIP account.
Re: Truexgold Nairaland Customer Support by Cutiekc: 12:01pm On Feb 10, 2017
That's strange.
Re: Truexgold Nairaland Customer Support by caporia: 12:24pm On Feb 10, 2017
TruexGOLD:



Brother, unverified account can't receive more than $5000.00 or spend funds, ours can receive as much as $50,000.00 cos its a VIP account.

I don't want to know if you receive 5billion usd.

All I need is my payment TXGT170208072030412
If am sent packing with my wife and kids, you wont end this month well, I SWEAR
Re: Truexgold Nairaland Customer Support by kelsha23: 12:36pm On Feb 10, 2017
TruexGOLD:



Brother, unverified account can't receive more than $5000.00 or spend funds, ours can receive as much as $50,000.00 cos its a VIP account.


If ur account is VIP .why dey block u.did u open it as a personal account and using as a business acct.that's only way it can b blocked if it looks suspicious. And it's not big deal.u need to supply certain docs and answer some questions..or u scam us.pls pay my money.id.TXGT170208111434413
Re: Truexgold Nairaland Customer Support by TruexGOLD(m): 2:23pm On Feb 10, 2017
caporia:


I don't want to know if you receive 5billion usd.

All I need is my payment TXGT170208072030412
If am sent packing with my wife and kids, you wont end this month well, I SWEAR


That threat should go to neteller bro not truex, we also have more than $10K locked in there so are in the same shoes with you.
Re: Truexgold Nairaland Customer Support by TruexGOLD(m): 2:26pm On Feb 10, 2017
kelsha23:


If ur account is VIP .why dey block u.did u open it as a personal account and using as a business acct.that's only way it can b blocked if it looks suspicious. And it's not big deal.u need to supply certain docs and answer some questions..or u scam us.pls pay my money.id.TXGT170208111434413


We have had more than 3 accounts blocked previously, all were vip accounts.
Re: Truexgold Nairaland Customer Support by Cutiekc: 3:35pm On Feb 10, 2017
Then you made use of Personal VIP account for business purpose and with much money inflow they have to suspect you and block it.
Re: Truexgold Nairaland Customer Support by gagzee(m): 3:53pm On Feb 10, 2017
incompetent bunch....my.symthathy to d affected guys tho, just be patient....
Re: Truexgold Nairaland Customer Support by kelsha23: 4:51pm On Feb 10, 2017
TruexGOLD:



We have had more than 3 accounts blocked previously, all were vip accounts.

Once u know it had happened before why couldn't u prevent this..u shud not have played with people money..do what u did to the previous blocked ones to be opened in time so people can get their money..its very painful when someone u trust dissapoint u...for Neteller I know it does not take much time before the such issue resolved if it is genuine.... Pay people money don't tarnish ur image.shikena.
Re: Truexgold Nairaland Customer Support by vickylala239: 6:11pm On Feb 10, 2017
TruexGOLD:



That threat should go to neteller bro not truex, we also have more than $10K locked in there so are in the same shoes with you.


Honestly the way ur answering you customers is very scary....

Rather than give them Hope and keep them updated on What you get as reply from Neteller, your telling them how you 10k was locked,how your three account was locked, how you Dnt hold their money But Neteller...

Honestly is going to be hard for people to Read this and still go back to you guys, knowing this Will surely show up once a newbie Google...

Frankly speaking those who do small amount of money,is alwys the mst consistent set don't look down on them....

This may eventually go to Facebook and other media.

This is very very wrong rather than give ur customers Hope, see What your telling them,this can even cost u ur job if this eventually excalate to ur boss...

If truly your customer care agent this you post and reply is very very wrong and bad...

Imagine not telling your customers, What they should expect ur saying another thing...

Those money are some ppls life,their last cash...

If not for your delay to fund ppl account all this Will not hppn..

My prayer is that the funds are gotten back and those who Hv racing boot better wear them or dust the old one out.....
Re: Truexgold Nairaland Customer Support by caporia: 7:33pm On Feb 10, 2017
You are to pay me 170k, but it cost me Just 2k to run you mad or make you see money and call it paper.


This 170k is the hope to pay my RENT, I have wife and 3 kids, If you dont pay me latest by NEXT week,
I will be sent packing. Prepare to pack with your future bro, pay my 170k

THE SEAT in that picture cost more than 170k, thats enough to pay me back.
You posted the picture below on facebook, 2 days ago.

You can't enjoy yourself and put me and my family in sorrow, I SWEAR


All I need is my payment TXGT170208072030412



FEEL free to regards this as a mere treat, only time will tell what an HUNGRY Lion can do.
Re: Truexgold Nairaland Customer Support by TruexGOLD(m): 8:43pm On Feb 10, 2017
vickylala239:



Honestly the way ur answering you customers is very scary....

Rather than give them Hope and keep them updated on What you get as reply from Neteller, your telling them how you 10k was locked,how your three account was locked, how you Dnt hold their money But Neteller...

Honestly is going to be hard for people to Read this and still go back to you guys, knowing this Will surely show up once a newbie Google...

Frankly speaking those who do small amount of money,is alwys the mst consistent set don't look down on them....

This may eventually go to Facebook and other media.

This is very very wrong rather than give ur customers Hope, see What your telling them,this can even cost u ur job if this eventually excalate to ur boss...

If truly your customer care agent this you post and reply is very very wrong and bad...

Imagine not telling your customers, What they should expect ur saying another thing...

Those money are some ppls life,their last cash...

If not for your delay to fund ppl account all this Will not hppn..

My prayer is that the funds are gotten back and those who Hv racing boot better wear them or dust the old one out.....



Thanks for your concern, please note that telling our customer that our own money was also involved in this should be a source of hope for them, besides about 29 orders were affected, I have carefully gone through some of the post here and can tell you that even the people that sent the bulk money to that account have not made a single ill comment here and am talking about people who sold $2000 and above.

People should know what we can and cannot do for them. MMM cannot fold and you go and arrest your upline for convincing you to join MMM i.e. just an example of what is happening here which also illustrates the job of an exchanger is. Likewise, GTB cannot block our account for reasons best known to them and you expect us to complete transactions which we don't have access to verify the possible payments and who made the payments. Kindly note that with the account blocked, Only neteller has control of whatever funds that is in that account, cos we currently lack access to it.

The last time this kind of thing happened, it took Neteller 2 months to refund and this one may likely not be an exception. If anyone is furious here, let them complain directly to neteller instead. Those that transacted on BTC n PM never had any such issues with their transactions. People hate the truth 'cos its always bitter, but the Truex brand will always stand with the TRUTH. Telling you, neteller will refund tomorrow when we know in actually sense that its not feasible doesn't make any sense.

We want all affected users to be patient, full REFUND would be made once neteller refunds us.
TNX.
Re: Truexgold Nairaland Customer Support by palinco: 9:56pm On Feb 10, 2017
Hello,
I am a regular seller of Neteller to other exchangers and started selling to your site since 2 weeks now.
But, I am scared with the turn of event happening with your clients money and your neteller account.
Thank God I had not sold these last 3 days before this news occur.
But, I regularly sell and was intending making your site my regular exchanger.
But, How can you reassure me that this event will not occur again. Since you stated this is the 3 account that is blocked?
Please, clear my fear and doubts.
And tell us when this is resolved and measures you put in place to prevent it from reoccurring.
Thanks.
Re: Truexgold Nairaland Customer Support by osesx: 11:21pm On Feb 10, 2017
truexgoldcom:




also expected amount may be less, cos NTR usually refund at bank rate.
please provide neteller your dom account detail so that you get it in Dollar or whatever foreign currency you choose to... please use black market rate for me oh... dollar as of today is 490
Re: Truexgold Nairaland Customer Support by optimisticdude(m): 8:30am On Feb 11, 2017
I have about 130k of my hard earned money stuck with you, and you have been unfair unprofessional with the way u have been dealing with me, lacking empathy because Ur own business has not really been affected. Since it's basically Ur customers money that has been held up by Neteller, u are obviously almost unperturbed by the turn of events. u claim u are doing all in your power, but I know for a fact that u will have done a whole lot more if ur bank account that had been frozen alongside.
Now u are claiming that my funds are with Neteller and not u, or I should contact Neteller for a refund which u know well is not possible. I'm reading here that u r threatening to even pay less than the actual amount I have been expecting.
Only God knows what is true and what is not between us.
As much as I will like all my money intact and sent to me today unfailingly and also for all the people's money u held ransom due to your own carelessness with Ur dealings with Neteller, I have been instructed in my spirit that All I should tell u is "God bless u accordingly as I hand u over to Him". Except if it is not GOD almighty that I serve. All I own is from and for Him, so I'll leave HIM to get it from you if and however it pleases him.
Good day
Re: Truexgold Nairaland Customer Support by fomular1: 8:36am On Feb 11, 2017
Bros this Truexgolg guy told me to send 645usd neteller for four days now and he is telling that account is temporarlly blocked,for four days now.Already i contacted neteller and they ask him to call them on the phone and they will free his account.But i think this guy has a motive of running with people money.............


Honestly the way ur answering you customers is very scary....

Rather than give them Hope and keep them updated on What you get as reply from Neteller, your telling them how you 10k was locked,how your three account was locked, how you Dnt hold their money But Neteller...

Honestly is going to be hard for people to Read this and still go back to you guys, knowing this Will surely show up once a newbie Google...

Frankly speaking those who do small amount of money,is alwys the mst consistent set don't look down on them....

This may eventually go to Facebook and other media.

This is very very wrong rather than give ur customers Hope, see What your telling them,this can even cost u ur job if this eventually excalate to ur boss...

If truly your customer care agent this you post and reply is very very wrong and bad...

Imagine not telling your customers, What they should expect ur saying another thing...

Those money are some ppls life,their last cash...

If not for your delay to fund ppl account all this Will not hppn..

My prayer is that the funds are gotten back and those who Hv racing boot better wear them or dust the old one out.....[/quote]
Re: Truexgold Nairaland Customer Support by fomular1: 8:40am On Feb 11, 2017
Hello bros do not do any business with this guy he is a fraudster he will run with your money just like he his trying to do to our neteller now.
palinco:
Hello,
I am a regular seller of Neteller to other exchangers and started selling to your site since 2 weeks now.
But, I am scared with the turn of event happening with your clients money and your neteller account.
Thank God I had not sold these last 3 days before this news occur.
But, I regularly sell and was intending making your site my regular exchanger.
But, How can you reassure me that this event will not occur again. Since you stated this is the 3 account that is blocked?
Please, clear my fear and doubts.
And tell us when this is resolved and measures you put in place to prevent it from reoccurring.
Thanks.
Re: Truexgold Nairaland Customer Support by caporia: 8:51am On Feb 11, 2017
Guys please sms me if your money is also stucked with him.

080 20 99 88 55

Let's teach him a lesson asap
Re: Truexgold Nairaland Customer Support by pseudonomer: 9:32am On Feb 11, 2017
I was about selling bitcoin to you....but now...
Re: Truexgold Nairaland Customer Support by truexgoldadmin(m): 11:11am On Feb 11, 2017
Hello All,

We have called NETELLER concerning the blocked account, and they promised to get back to us via email in 2 Business days, since today is Saturday, we expect their reply on Tuesday 14th FEB 2017. Once we receive this reply, you will be notified, screenshots may be shown too if there is the need.

Thank you.
Re: Truexgold Nairaland Customer Support by xhebruski(m): 11:57am On Feb 11, 2017
I want to sell my Neteller... I usually sell to InstantGold, but they have suspended NTR operations for over 2 weeks now and I just created an account with TruexGold in order to sell to them, but it seems they are still having problems. If you want to buy NTR and you are within Warri, you can contact me so that we can meet face to face an do business. I can sell at N485/USD... Call 08100850865
Re: Truexgold Nairaland Customer Support by vickylala239: 12:21pm On Feb 11, 2017
truexgoldadmin:
Hello All,

We have called NETELLER concerning the blocked account, and they promised to get back to us via email in 2 Business days, since today is Saturday, we expect their reply on Tuesday 14th FEB 2017. Once we receive this reply, you will be notified, screenshots may be shown too if there is the need.

Thank you.

This is exactly What you shuld Hv done to ur customers..

Keep updating rather than putting fear in them, Let it not be that on that Tuesday's we Dnt hear any thing....

Keep ur customers posted not following them to fight
Re: Truexgold Nairaland Customer Support by caporia: 1:03pm On Feb 11, 2017
I am ready to fight both spiritually and physically.

The money is my sweat, my landlord will send me out next week.

The Truexgold guy blocked my from his Facebook just because am asking for my money.

6 people contacted my already and the total funds sent to Truexgold is more than 1million.

The Tuesday he mentioned is enough for him to run, but thank God we have some army in place.
Re: Truexgold Nairaland Customer Support by caporia: 1:11pm On Feb 11, 2017
FEEL FREE TO DISAPPER BEFORE TUEDAY BRO. BUT REMEMBER TO UPROOT THE OFFICES WHEN RUNNING.
Re: Truexgold Nairaland Customer Support by truexgoldadmin(m): 3:03pm On Feb 11, 2017
caporia:
I am ready to fight both spiritually and physically.

The money is my sweat, my landlord will send me out next week.

The Truexgold guy blocked my from his Facebook just because am asking for my money.

6 people contacted my already and the total funds sent to Truexgold is more than 1million.

The Tuesday he mentioned is enough for him to run, but thank God we have some army in place.


What Rubbish, like you don't understand English or what. Hug the transformer if you wish . . . neteller has your funds not truexgold PERIOD! We don't own Neteller and as such do not have control over your funds with the account blocked. Trek to UK and ask NETELLER for a REFUND if you have so much nerves and not willing to wait. Also feel free to can carry ur scam news to the moon if you wish, But I can only promise you, it will make us more popular undecided cos people will always learn the truth. So dear, we are used to characters like you.

The money we have in that NETELLER account prior to its block is at least two times more than any funds 29 of you sent. And, if I may educate you, it will take NETELLER at least one month to process a REFUND if the account is not re-opened on tuesday. So get ready for the worse.
Re: Truexgold Nairaland Customer Support by osesx: 3:07pm On Feb 11, 2017
truexgoldadmin:



What Rubbish, like you don't understand English or what. Hug the transformer if you wish . . . neteller has your funds not truexgold PERIOD! We don't own Neteller and as such do not have control over your funds with the account blocked. Trek to UK and ask NETELLER for a REFUND if you have so much nerves and not willing to wait. Also feel free to can carry ur scam news to the moon if you wish, But I can only promise you, it will make us more popular undecided cos people will always learn the truth. So dear, we are used to characters like you.

The money we have in that NETELLER account prior to its block is at least two times more than any funds 29 of you sent. And, if I may educate you, it will take NETELLER at least one month to process a REFUND if the account is not re-opened on tuesday. So get ready for the worse.
you are a fucking liar
..it takes 2-3 days to process a refund ..if I don't see my money before Tuesday you get to know who you dealing with
Re: Truexgold Nairaland Customer Support by osesx: 3:18pm On Feb 11, 2017
my father work with efcc. I'll contact them by Tuesday ...mark my word

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