Hello guys, I'm having connectivity problems with my Etisalat BIS. Going to 2months now,I have been finding it difficult to get a decent edge or 3G connection on my phone. I don't know if it's a general problem(maybe due to the upgrading of their facilities) or it's my phone acting up. So people I'll like to know whether anyone out there is also experiencing the same problem,cos I'm really thinking of switching to Airtel o!!!

inspbado: Hello guys, I'm having connectivity problems with my Etisalat BIS. Going to 2months now,I have been finding it difficult to get a decent edge or 3G connection on my phone. I don't know if it's a general problem(maybe due to the upgrading of their facilities) or it's my phone acting up. So people I'll like to know whether anyone out there is also experiencing the same problem,cos I'm really thinking of switching to Airtel o!!!

i have been using Etisalat BIS without any problem for more than 6months back to back. i have travelled to several locations in naija and it has worked without any problem

are you sure there's nothing wrong with your device?

if you provide more info about your device, maybe we can help you

@walcom thanks bro. I don't really think it's my phone that's got the problem. The thing is, I get the edge connection only in the early hours of the morning and very late at night. Ie btw 7am-10am and 10pm and 2am. Apart from these times,I hardly get a connection on my phone and where the connection is even there I cannot browse or access any application on the phone(except my BBM, that is). I use a curve3, by the way

inspbado: @walcom thanks bro. I don't really think it's my phone that's got the problem. The thing is, I get the edge connection only in the early hours of the morning and very late at night. Ie btw 7am-10am and 10pm and 2am. Apart from these times,I hardly get a connection on my phone and where the connection is even there I cannot browse or access any application on the phone(except my BBM, that is). I use a curve3, by the way

for BIS to work, you must have data connection and you know if the signal shows 'EDGE', '3G' or 'H+' (note the capital letters)

if you are seeing 'edge', '3g' it means you don't have data connection

Data or BIS service actually depends on the several factors which could range from strength of network, number of users and your device. Since you use a 3G device, that has been ruled out. The issue may be that etisalat network is not strong in your area. You might try calling their customer care line to lodge a complain or send them an email. Their email address is care@etisalat.com.ng. You will surely get a feedback.

Thanks guys. I think the guys at Etisalat have fixed the problem. The connection is now blazing fast!!