Even in GTB there are still some very terrible staffs, One short girls in on of the GTB close to my house,

What makes GTBank better is that they will take action if you report their bad employees.

No no nono and NOOOOOOOOOOOO you see that bank GTB i have no course to visit the banking all for over 3month now all my transaction na from the AIT finish to hell with FCMB and that stupid BANK called FIRST BANK Waka to that BAnk GUARANTY TRUST BANK is the best and BEST for EVER

As for me its GTB ALL THE WAY.

Is there anyting like most friendly bank in Nigeria? if i may answer my self, i don't thing so folks.

none of the abof,

To me the best is still G.T.BANK (BIG UPS TO THE MANAGEMENT). What do u say about a bank you enter and u are not attacked instantly to switch off your phones. In G.T.BANK u are ALLOWED!!! to use your cellphone, do u know that one of the most stupid thing that can happen in this present day Nigeria is for your cellphone not to be available when called during the day? Now say u enter a bank to make your bank to make a transaction and your cellphone is switched off, then a potential customer tries to call u to tell u that u have won a contract u have been bidding for and they need u to come right over to pick your check and start same day if possible or else they give it to the next qualified bidder. Whereas your cellphone is not available for as long as the stupid bank keeps u in their premises (like First bank that will make u spend hour on the queue while the staffs roam about the office and gist, or Zenith that the staffs feel they have seen the best thing in life 'because they are working in "ZENITH BANK" ) with your cellphone off, please tell me what will happen to that contract?

Please, please and please permit me to say; Anything any bank in this our beloved country Nigeria has done concerning customer service I, AGBEJONKU SONUUUUULA says they have taken the cue from G.T.BANK. "Aji she bi Oyo la nri, oyo o gbodo she bi baba enikan". In customer service in Nigerian banking industry, G.T.BANK sets the pace. "chirawe chirawe gbam!". lol!!!

Diamond Bank 4 Life!

Diamond Bank 4 Life!

most banks have really improve on their service. GTB, Intercontinental, Diamond are the best.

I dont think anybody can match the services GTB are offering this days,
they always make me feel on top of the world though i dont have
so much money.

GTB is the best . GTB is first. Second is No body, third is nobody. i think if any one comes fourth it should be intercontinental. 2nd and 3rd are ommited to show the gap

Have anyone thought about Umanna resources please u can ask anybody in port Harcourt during the early ninties

All this talk about GT!! They must be real good. I'm gonna open an account there immediately.
Anyways, GT might be best in customer service and other value incentives, but I don't think they can beat Intercontinental in ISSUING LOANS!!

Hi Nairalanders where da hell did u put skye Bank[size=8pt][/size][b][/b]

[size=30pt]Skye Bank[/30]

NONE. . . absolutely!
ALL nigerian banks are generally customer un-friendly. . . the ONLY one I had a good experience with (only been there once) was Access Bank.

Quote from: olado yesterday at 2:30:03pm
To me ithink Intercontinetal Bank is still the most friendly. Starting from their gate securities well coming with smiles on their faces to their cashiers at the counter who in turn will greet you well and respectfully. After your transacting your buisness with them they bid you bye and encorage you to continue banking with them. No wonder that saying goes"HAPPY CUSTOMER, HAPPY BANK".

@ olado
Make i tell u true, my brotha, all the smiles and gestures are all fake! They are doing all that under the threats of sactions and memos! The staff are treated like sh*t without regard to how they feel. I know cos i used to be part of them, The slogan should be changed to "HAPPY CUSTOMER, HAPPY BANK, UNHAPPY STAFF!!!"

I'm not saying that good customer service isn't necessary, but it's just the way the bank is going about getting their results that i question. Perhaps they could borrow a leaf from GTB strategies,

GTB is my best bank, i transact millions there with smile. I was banking big time with Intercontinental bank, but one pregnant madam attitude their pissed me off and with customer demand, i moved to GTB and found out it is the best.

Almost all the staff there knows me by name, when i drive in, they all respect me starting from the security men (though i tip them). To me, i always feel important and amongst family when am in GTB. So far, they are the only bank where i make phone calls freely. I play with their staff as if they are my younger sisters.

gtb babe, gt 4 lyfe

I hope someone can tell us the experience moreso if the account is not fat.

_{Nig. banks treat you well if your account is loaded}

[size=14[color=#006600][/color]pt][b]Well I am happy that this TOPIC comes up once again, For live GTB na BABA, NO be say mouth,no be say com chop yam, no be say mother shoot bed and perper contact eye.
The real thing is this,although the requirement to open an acount with GTB is uncompromising but my guy, once u open the account ,u go enjoy am.I have an account with GTB ,INTERCONTINENTAL,FIRST BANK and OCEANIC of lately.My people i no lie for una,talking about customer services ohhhh,, Ahh na G.T.B, No bank near them.Na the kain Bank wey u fit tell your friend say i wan go shit for yard and u wan quickly go collect money for am,wey you go take BIKE enter bank collect money.why?.
1. U NO NEED CARRY WITHDRAWAL SLIP GO.JUST KNOW YOUR A/C NUMBER OFF HAND.
2. U NO NEED TO SWITCH OFF YOUR PHONE FOR BANKING HALL SO THAT EVEN IF YOU FRIEND CALL U .YOU GO SAY U DEY INSIDE TOILET THEY SHIT.
3. I BET U NO FIT SPEND 20MINS BEFORE U COMMOT FOR BANKING DOMMOT.
4. BEFORE YOUR CLIMB THE OKADA GO HOUSE THEM GO DON NOTIFY YOU VIA TEXT MESSAGE SAY,YOU DON WITHDRAW SO SO AMOUNT OF MONEY.
5. INFACT E GET FORM WHEY THE TELLER GO GIVE U MAKE YOU ACCESS HIM/HER, NA THAT ONE GO MAKE THE TELLER THEY ADORE YOU LIKE REAL CUSTOMER,
6. BIRTHDAY AND FESTIVE PERIOD WISHES NKO??

Omo leave story for tortoise, i no talk say them no dey fulk up ohhh cos as regard LOANS, If u no get good rapour with them , omo GTB go suffer your head b4 u go even if get one.But above all, they are the BEST AND WILL Continue.OCEANIC they try also,i no go lie but INTER WHAT!!!!!, Intercontinental,I don talk am times without number.Intercontinental no dey customer friendly.Infact new one wey them just open inside UNILAG SUCKS AGAIN, I don dey use my INTERCONTINENTAL A/C for the past 2years, i tell you they are really messing up, I hope they treat their STAFF really good cos my cousin regret working with them anyway, THEY ARE STILL FAR MORE BETTER THAN FIRST AND THE WORST BANK , U.B.A and U.N.I.O.N Bank, UBA sucks,

G.T.B, Please make una no compromise standard ohhhh, cos the kin hail wey people they hail una make he no enter una head ohhh, Na UNA be baba no DOUBT abi any one dey dear am[/b][/size]

me sef,I kira for GTBank, for now,they are the best,

GTbank plc 'May your sun never go down' Some of us that have been enjoying your services for over a decade now, can testify to your excellent services and growth. My fellow nairalanders GTbank is the BANK!

Intercontinental bank is horrible in terms of customer service, But as far as i'm concerned Union bank is the worst bank in NIGERIA, they are like 200 years behind other banks they are so useless, their staff are mostly poorly dressed, slow in attending to customers and their banking halls stink.(I ain't lying, just visit falomo branch one day, a trial will convince you)

I have transacted business with most of the banks and i can tell you is GTBank all the way

i disagreeeeeee. with radio polls. i think bank phb is most customerly friendly based on services. talkin from xperience.

Why all d fuss about GTB, I'm sure everybody agrees with me that
DIAMONDS ARE FOREVER!

Diamond is superb, For both the rich & poor, small & big, tall & short, keep naming 'em

For me G.T.B take the lead .

Na Wa OOOOOOOOOOOOOOOOOOOO ! Where una put my beloved WEMA BANK

all the banks r really nothing to write home or abroad about, anything customer service in Naija is wack, there is no patience, instead we av a lot of young bankers who r so full of themselves,

I will recommend Diamond bank