parki: How did the get this rating? What the measurement performance used for the rating? because they certainly don't deserve it.

GTB is the worst bank in africa. Firstly, GTB has constant network problem. You can hardly use their atms to withdraw cash during the day. Secondly, poor customer service. You walk into the bank, u r met with long queues and when u try to make inquiries, their teller officers are so obnoxious. The most annoying are their services outside nigeria. Have u ever tried using gtb in London? Terrible. They don't even lil things as customer details. They av to ring their nigeria office for customer verification. And we r rating them the best bank in africa. I laff!
Ecobank is still far better. Atleast Ecobank make such their atms work during the day. I would take ecobank over gtb anytime.
Anyway, as far as I'm concerned, gtb's rating as the best bank is political.. Nonsense bank.

Welder: I would have given the award to FirstBank considering the way they have managed to innovate and remain very relevant in the industry. FirstBank has equally moved outside the shores of Naija to other african countries, but hey am no Euromoney or EMEA or whatever body that constitutes this stuff.

Congrats to GTBank though

Okiki_Oluwa: Good for GTB.
But they should v more branches in Abeokuta.

Okiki_Oluwa: Good for GTB.
But they should v more branches in Abk.

parki: How did the get this rating? What the measurement performance used for the rating? because they certainly don't deserve it.

GTB is the worst bank in africa. Firstly, GTB has constant network problem. You can hardly use their atms to withdraw cash during the day. Secondly, poor customer service. You walk into the bank, u r met with long queues and when u try to make inquiries, their teller officers are so obnoxious. The most annoying are their services outside nigeria. Have u ever tried using gtb in London? Terrible. They don't even lil things as customer details. They av to ring their nigeria office for customer verification. And we r rating them the best bank in africa. I laff!
Ecobank is still far better. Atleast Ecobank make such their atms work during the day. I would take ecobank over gtb anytime.
Anyway, as far as I'm concerned, gtb's rating as the best bank is political.. Nonsense bank.

ochukwuma15: 2013 African bank of the year, before the middle of the year.

Nigerians are funny group of people. You just think that you can bring your corrupt tendencies into every matter.

I was in South Africa during the AFCON turnament and i can tell you that there are banks in South Africa that are better and more organised than central Bank of Nigeria.

I wish them well sha! ......... Chuks writes from Awka, Anambra state.

parki: How did the get this rating? What the measurement performance used for the rating? because they certainly don't deserve it.

GTB is the worst bank in africa. Firstly, GTB has constant network problem. You can hardly use their atms to withdraw cash during the day. Secondly, poor customer service. You walk into the bank, u r met with long queues and when u try to make inquiries, their teller officers are so obnoxious. The most annoying are their services outside nigeria. Have u ever tried using gtb in London? Terrible. They don't even lil things as customer details. They av to ring their nigeria office for customer verification. And we r rating them the best bank in africa. I laff!
Ecobank is still far better. Atleast Ecobank make such their atms work during the day. I would take ecobank over gtb anytime.
Anyway, as far as I'm concerned, gtb's rating as the best bank is political.. Nonsense bank.

mercylicious: Well, I stopped believing all these ranking a long time ago. Oceanic was given d award- best bank in Nigeria, also intercontinental was given another bloated award which I can't remember now. Less than 6 months after d award they went under.
The only area gtb has edge over other banks is in their intl payment system- cards etc. They also have smart mgt team dt knows hw 2 make money work.
Gt customer serv is very poor. They hv low branch visibility and as such u travel long dist to do ur transactn. D bank is full of unmotivated contract staff and IT students dt r never retained. u will be surprised to know dt in a branch of 20 staff, only 5 r full staff. Well, gt is just there.
If they want to give d awards, they should show us d indices used at arriving at such.

fonzie2u: Stupid bank cloned ATMS,their cards hardly work on other machines.
A friend used their mastercard abroad n befor she came they cleard her account claimin it was an error.
Giv it to firstbank or fcmb

parki: How did the get this rating? What the measurement performance used for the rating? because they certainly don't deserve it.

GTB is the worst bank in africa. Firstly, GTB has constant network problem. You can hardly use their atms to withdraw cash during the day. Secondly, poor customer service. You walk into the bank, u r met with long queues and when u try to make inquiries, their teller officers are so obnoxious. The most annoying are their services outside nigeria. Have u ever tried using gtb in London? Terrible. They don't even lil things as customer details. They av to ring their nigeria office for customer verification. And we r rating them the best bank in africa. I laff!
Ecobank is still far better. Atleast Ecobank make such their atms work during the day. I would take ecobank over gtb anytime.
Anyway, as far as I'm concerned, gtb's rating as the best bank is political.. Nonsense bank.