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MTN Customer Care Thread - Phones (110) - Nairaland

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MTN Customer Care Whatsapp Numbers / Glo Customer Care Thread (unofficial) / Etisalat Customer Care Thread (2) (3) (4)

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Re: MTN Customer Care Thread by Markymac5: 4:31pm On Aug 04, 2015
This is my phone number 07031361935. Thanks
Re: MTN Customer Care Thread by Markymac5: 4:36pm On Aug 04, 2015
This is my number 07031361935 and the number to remove is 08064381094. Thanks so much
Re: MTN Customer Care Thread by Tyz: 4:50pm On Aug 04, 2015
JideSM:

You were billed for Music+ service. It has been deactivated.
thanks very much, I will give feedback wen I load card
Re: MTN Customer Care Thread by Dumas32(m): 10:30pm On Aug 04, 2015
,
Re: MTN Customer Care Thread by aigalaxxy(m): 11:15pm On Aug 04, 2015
hello,
i call the customer service line to request for whatsapp monthly code subscription on my line after sending WAM to 131 for hours with out response, and the customer service personnel gave me this code "*662*7*6*4*1#". And after dailing it, a twice sms was sent to me for a weekly subscription, and i was charged N50 for it. My problem is that i requested for a monthly code, and the one given to me hucked me with a weekly and a twice charge, which i know once you have a subscription on your line, once it's not finish u can't be able to subscribe same package..... I need a reversal or a refund of my second charge or a top to the one week. Please assist me, my number for the transaction is 08037845599.
Thanks
Re: MTN Customer Care Thread by gbaskiboy: 1:10pm On Aug 05, 2015
Why is MTN zone tariff rate starts from 12k both on peak and off peak period before they charge between 4k and 8k on peak and off peak period. The 12k charged is killing it makes calling to be expensive
Re: MTN Customer Care Thread by kgs911(m): 6:07am On Aug 06, 2015
Another N25 was deducted from my account yesterday after subscribing to whatsapp bundle and having some data bonus. I guess that was not for another Internet activities. Please help me deactivate everything on my line to avoid taking my credit unnecessarily. Dis was d reply I got when I tried to stop d music+ issue, cos I suspected mayb it was responsible for that missing N100 since there was no logical reason for its disappearance: Y'ello,Un-subscription failed due to the end user did not subscribe the products.
The same 08106533638
Re: MTN Customer Care Thread by Mucokey(m): 7:42pm On Aug 06, 2015
Your Learn English weekly subscription has been renewed. Your service will now expire on 08/13/2015 Enjoy!

I can attest to anything dat I never consciously subscribed to d above RUBBISH n thus, ask to be unsubscribed ASAP...080346168.
Cc JideSM

1 Like

Re: MTN Customer Care Thread by Nobody: 6:19pm On Aug 07, 2015
deactivate music plus on my line, 07031991633
Re: MTN Customer Care Thread by Nobody: 1:36pm On Aug 08, 2015
Re: MTN Customer Care Thread by princeemcee: 6:39pm On Aug 08, 2015
do mtn need the last for numbers you called before doing sim wellcome back... I was told to bring my last 5 called numbers if only i want my sim wellcome back.
Re: MTN Customer Care Thread by xklucvG: 3:40am On Aug 09, 2015
JideSM:
Y'ello, apologies. Please note you were charged for the music plus service active on your line.
Please help me deactivate this. I have tried without success. Thanks for your assistance.
Re: MTN Customer Care Thread by Yem0350: 1:03pm On Aug 09, 2015
I received this message on my line and I have registered my SIM for a long time. Why am I receiving this message again?
Please visit the nearest MTN service centre before August 11, 2015 to update your registration or your SIM will be disconnected, as directed by the NCC.

Pls, kindly help me look into it.
08065256559
Re: MTN Customer Care Thread by Nobody: 4:43pm On Aug 09, 2015
Heavensake:
deactivate music plus on my line, 07031991633
Re: MTN Customer Care Thread by ican2020: 8:33am On Aug 10, 2015
I want to send bulk SMS with your service and I need help, please.
Re: MTN Customer Care Thread by xklucvG: 11:47pm On Aug 15, 2015
Mtn please deactivate me from whatever service you deduct my money for. When i vex una go lose millions o. Somebody help me tell Mtn to leave me alone o.
Re: MTN Customer Care Thread by xband: 12:56am On Aug 16, 2015
Please JideSM, deactivate me from Quick Facebook. I'm tired of lossing N25 each time I recharge. Your doing a nice job.Thanks. 07031906485.
Re: MTN Customer Care Thread by ranti4life: 8:32pm On Aug 16, 2015
gud evening pls I want u 2 help me register did no 08144640339. tanks
Re: MTN Customer Care Thread by benzion72(m): 1:49pm On Aug 17, 2015
Why can't i access tunein radio application on my BIS. subscription on my BB 8520
Re: MTN Customer Care Thread by write2obi(m): 10:03pm On Aug 17, 2015
Hello JideSM and tayoccu

Thank God i found this thread, my brother has stopped recharging his line for a long while now.
50 naira is being deducted from his account daily, for a service he clearly did not request for. I have tried all kinds of "stop" and "cancel" codes that i can think of, all to no avail. Please can you kindly use your good office to deactivate all caller tones or news feeds, anything that could be behind the deductions. His number is 07069181961. Thanks
Re: MTN Customer Care Thread by maxloo(m): 3:56am On Aug 18, 2015
Pls help me deactivate music plus and any other service that is deducting my airtime. My number is 07037972003. Plz until then I can't recharge this sim again, thanks
Re: MTN Customer Care Thread by horgarzer(m): 6:34am On Aug 18, 2015
Good morning, please I need your assistance, I lost 3gb of data yesterday. I sent 1gb each to phone numbers; 08063245454 and 08036850925, in each case the data was deducted from my line 08137822454 but the two lines were not credited with the amount shared.
Also, 1gb of data was shared to 07063082435 but 2gb was credited to the number.

I have 7gb data remaining in my sme data balance before these errors came up.
Please kindly assist me and retract these losses.
Thanks
Re: MTN Customer Care Thread by Nobody: 6:54am On Aug 18, 2015
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Re: MTN Customer Care Thread by JideSM: 12:12pm On Aug 18, 2015
[quote author=Heavensake post=36777688][/quote]

The service has been deactivated as requested.
Re: MTN Customer Care Thread by JideSM: 12:13pm On Aug 18, 2015
xband:
Please JideSM, deactivate me from Quick Facebook. I'm tired of lossing N25 each time I recharge. Your doing a nice job.Thanks. 07031906485.

The service has been deactivated as requested.
Re: MTN Customer Care Thread by JideSM: 12:23pm On Aug 18, 2015
horgarzer:
Good morning, please I need your assistance, I lost 3gb of data yesterday. I sent 1gb each to phone numbers; 08063245454 and 08036850925, in each case the data was deducted from my line 08137822454 but the two lines were not credited with the amount shared.
Also, 1gb of data was shared to 07063082435 but 2gb was credited to the number.

I have 7gb data remaining in my sme data balance before these errors came up.
Please kindly assist me and retract these losses.
Thanks

That of 08036850925 was transferred to your line(it was successful), while that of 07063082435 has 2GB in it,
Re: MTN Customer Care Thread by JideSM: 12:25pm On Aug 18, 2015
maxloo:
Pls help me deactivate music plus and any other service that is deducting my airtime. My number is 07037972003. Plz until then I can't recharge this sim again, thanks

The service has been deactivated as requested
Re: MTN Customer Care Thread by JideSM: 12:27pm On Aug 18, 2015
write2obi:
Hello JideSM and tayoccu

Thank God i found this thread, my brother has stopped recharging his line for a long while now.
50 naira is being deducted from his account daily, for a service he clearly did not request for. I have tried all kinds of "stop" and "cancel" codes that i can think of, all to no avail. Please can you kindly use your good office to deactivate all caller tones or news feeds, anything that could be behind the deductions. His number is 07069181961. Thanks

The service has been deactivated, to deactivate caller tune send NO to 4100 to deactivate it
Re: MTN Customer Care Thread by JideSM: 12:37pm On Aug 18, 2015
ican2020:
I want to send bulk SMS with your service and I need help, please.

Kindly click on the link to their home page see the Bulk messaging service details and how much it costs. http://mtnbusiness.com.ng/services-solutions/bulk-messaging
Re: MTN Customer Care Thread by maxloo(m): 3:51pm On Aug 18, 2015
Thanks@ jideSM, u guys are doing good here
Re: MTN Customer Care Thread by Ojestas(m): 4:02pm On Aug 18, 2015
jidesm, twenty whooping naira is often deducted from my balance, say weekly for English service stuff. Zero Eight zero six four twenty thirty forty. pls, do something, thanks!
Re: MTN Customer Care Thread by kayzat: 6:12pm On Aug 18, 2015
JideSM:


The service has been deactivated, to deactivate caller tune send NO to 4100 to deactivate it




Welldone for the great job you are doing. I am using MTN BIS on my curve7 but ever since I started using the mtn BIS I never enjoyed the service for a whole month b4 the browsing start going sluggish. I use Etisalat before and even when I have the time downloading with their BIS I never exhaust my data and even my sis that forced me to switch to MTN and using the same N1000 BIS is not witnessing this despite the fact she download a lot with her own BIS on youtube. I will appreciate if you can help me look into this matter before this present sub expire on Sunday cos I can't cope with another month of sluggish browsing every 2weeks after subscription.

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