MTN Customer Care Thread - Phones (124)

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MTN Customer Care Thread - Phones (124) - Nairaland

Nairaland Forum / Science/Technology / Phones / MTN Customer Care Thread (571524 Views)

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Re: MTN Customer Care Thread by JideSM: 3:18pm On Dec 03, 2015

josh1st:
Mr Jide,please,deactivate me from ISLAMIC HADITH. My number is 07066121531. Thanks for your assistance.

Hello josh1st, please be informed that your request has been completed. Regards

Re: MTN Customer Care Thread by Deluxe8000(m): 3:26pm On Dec 03, 2015

Deluxe8000:
pls mr. Jide help me deactivate "mtn brain buster" from 07038999363. thanks.
i will appreciate it if u can bar this number from mtn N services subscription advert. The organisation is pushing me to break the sim.

latest my sim temporarily barred after i had gone to the main office at finbars road, akoka to do the needful when the first barring took place.

Re: MTN Customer Care Thread by JideSM: 3:30pm On Dec 03, 2015

folash:
I was asked to pay 600naira for my SIM registration to be completed at your Ikotun office. Is this fee official? My mom also paid the stated amount at the same office.

Hello folash, apologies for this experience. Kindly note that sim registration is free in all MTN Walk-in centres. Regards

1 Like

Re: MTN Customer Care Thread by IBB98(m): 5:02pm On Dec 03, 2015

Nice thread u hv up in here,plz I would like to no is d MTN GOODYBAG no more working?I try activating it since yesterday buh got dis msg DT the MTN ENHANCED GOODBAY SERVICE IN UNAVAILABLE.Kindly help me out.

Re: MTN Customer Care Thread by josh1st(m): 7:17pm On Dec 03, 2015

Mr JideSM, thanks for the assistance & God bless.

Re: MTN Customer Care Thread by IBB98(m): 9:41pm On Dec 03, 2015

Mr jide is the MTN GB1000 and GB750 service been suspended? if yes which package works like that sir?tanx

Re: MTN Customer Care Thread by hzamani(m): 6:32am On Dec 04, 2015

Re: MTN Customer Care Thread by Benolbenzene: 2:49pm On Dec 04, 2015

Pls mr. Jide, cancel all subscriptions on 07038820698. I did not subscribe to service brain buster, mtn is just deducting my money. Na wa o

Re: MTN Customer Care Thread by JideSM: 4:46pm On Dec 04, 2015

IBB98:
Nice thread u hv up in here,plz I would like to no is d MTN GOODYBAG no more working?I try activating it since yesterday buh got dis msg DT the MTN ENHANCED GOODBAY SERVICE IN UNAVAILABLE.Kindly help me out.

Hello IBB98, kindly note that the MTN Enhanced Goody Bag service is no longer available. All inconvenience regretted. Regards

Re: MTN Customer Care Thread by JideSM: 4:52pm On Dec 04, 2015

hzamani:
please I can't opt out of mtn musicplus subscription of 30mb on my phone
please help I've tried my codes, it's not working and they keep on deducting my account balance
my number is 08136846791

Hello hzamani, apologies for the inconvenience. Please be informed that the service has been deactivated as requested. Regards

Re: MTN Customer Care Thread by JideSM: 5:01pm On Dec 04, 2015

Benolbenzene:
Pls mr. Jide, cancel all subscriptions on 07038820698. I did not subscribe to service brain buster, mtn is just deducting my money. Na wa o

Hello Benolbenzene, so sorry for the inconvenience. Your request has been completed as requested. Regards

Re: MTN Customer Care Thread by Benolbenzene: 5:35pm On Dec 04, 2015

Thks mr. Jide, i just receive a msg now. I really appreciate. Keep the good work going

Re: MTN Customer Care Thread by Benolbenzene: 5:44pm On Dec 04, 2015

Pls mr. Jide, also cancel all the subscription on these numbers, dey are for my little ones. Dey r complaining bitterly. These are the numbers.. 08144467954..... 07069340919..... 08137374495..... 09030080116.....

Re: MTN Customer Care Thread by IBB98(m): 7:09am On Dec 05, 2015

Which other service you think works like my GOODYBAG ENHANCED SERVICE SIR?cox I HV bin on that service for a while so I'm addicted to it.

1 Like

Re: MTN Customer Care Thread by Prof08(m): 9:25am On Dec 05, 2015

Mr. Jide, please cancel all subscriptions on 07036983602. I did not subscribe to any service. MTN just renewed a subscription (service brain buster) on my phone. Thanks

Re: MTN Customer Care Thread by Nobody: 10:42am On Dec 05, 2015

[color=#990000][/color] Please help me deactivate mtn brain buster on 07038280281

Re: MTN Customer Care Thread by Manutd19: 11:22am On Dec 05, 2015

Mtn is very annoying. I sub for the 4.5g plan 4 days ago. On connecting with my modem, it connected but no internet access. I tried with another mtn sim and immediately connected. I called customer care and was asked to do a sim swap. Did that(not including the stress i went to at the mtn office). New sim is activated but still have the problem of no internet access. Called customer care again and was asked to send DATA ON to 131(which i already tried bf), did again and problem still remain. The customer service reps don't seem to know solution to the problem. 5 days now and my data is just wasting. Mr Jide, any solution

Re: MTN Customer Care Thread by JideSM: 11:45am On Dec 05, 2015

Please note that the issue has been resolved. Thank you.

Re: MTN Customer Care Thread by JideSM: 11:46am On Dec 05, 2015

Hello, Please note that the issue has been resolved. Thank you.

Benolbenzene:
Pls mr. Jide, also cancel all the subscription on these numbers, dey are for my little ones. Dey r complaining bitterly. These are the numbers.. 08144467954..... 07069340919..... 08137374495..... 09030080116.....

Re: MTN Customer Care Thread by JideSM: 11:49am On Dec 05, 2015

IBB98:
Which other service you think works like my GOODYBAG ENHANCED SERVICE SIR?cox I HV bin on that service for a while so I'm addicted to it.

Hello IBB98, kindly note that there is also Super Value Bundle that rewards MTN customers with 300% airtime value of the bundle bought. There are three (3) types of Super Value Bundles available.
They are:
 Super 5000 which gives N15,000 airtime
 Super 10000 which gives N30,000 airtime
 Super 15000 which gives N45,000 airtime
From your Super Value Bundle, you will be able to enjoy the below services:
„X MTN2MTN Voice calls
„X MTN2Other Networks Voice calls
„X MTN2MTN SMS
„X MTN2Other SMSs
„X Data (Pay As You Use)

Re: MTN Customer Care Thread by JideSM: 11:53am On Dec 05, 2015

Prof08:
Mr. Jide, please cancel all subscriptions on 07036983602. I did not subscribe to any service. MTN just renewed a subscription (service brain buster) on my phone. Thanks

Hello Prof08, kindly note that the issue has been resolved. Thank you.

Re: MTN Customer Care Thread by JideSM: 12:01pm On Dec 05, 2015

ElectroCute:
[color=#990000][/color] Please help me deactivate mtn brain buster on 07038280281

Hello ElectroCute, please note that the service has been deactivated. Thank you.

Re: MTN Customer Care Thread by JideSM: 12:05pm On Dec 05, 2015

Manutd19:
Mtn is very annoying. I sub for the 4.5g plan 4 days ago. On connecting with my modem, it connected but no internet access. I tried with another mtn sim and immediately connected. I called customer care and was asked to do a sim swap. Did that(not including the stress i went to at the mtn office). New sim is activated but still have the problem of no internet access. Called customer care again and was asked to send DATA ON to 131(which i already tried bf), did again and problem still remain. The customer service reps don't seem to know solution to the problem. 5 days now and my data is just wasting. Mr Jide, any solution

Hello Manutd19, I understand how you feel and I sincerely apologize for this. Please state your type of modem, the error message receive and phone number for assistance.

Re: MTN Customer Care Thread by Manutd19: 2:13pm On Dec 05, 2015

JideSM:
Hello Manutd19, I understand how you feel and I sincerely apologize for this. Please state your type of modem, the error message receive and phone number for assistance.

Modem: fastlink zte modem
Error message: No internet access(website is online but isn't responding to connection attempts)
Phone no: 08069537725
Thanks

Re: MTN Customer Care Thread by anochuks08(m): 4:22pm On Dec 05, 2015

Oga Jide, MTN asked me to re-reg my line last two months and I did. I was even given 500 naira bonus for registering only for my line to be deactivated few days ago. I went and registered again two days ago afte r spending a whole day on queue. Uptill now, my line has not been reactivated. My number is 07032801543

Re: MTN Customer Care Thread by Deluxe8000(m): 6:09pm On Dec 05, 2015

Thanks for not helping me out. i guess u have preferences. i wasted much time thinking you could.

Re: MTN Customer Care Thread by iretex1(m): 7:40pm On Dec 05, 2015

kindly help to deactivate all subscriptions on 07037351573

Re: MTN Customer Care Thread by Nobody: 4:25pm On Dec 06, 2015

JideSM:

Hello josh1st, please be informed that your request has been completed. Regards

please unsubscribe me from whatever plan that is enabled on my line. 20 # gets deducted daily, please just deactivate the service. 07033697927

Re: MTN Customer Care Thread by kaayposh: 6:43pm On Dec 06, 2015

Mr Jidesm,please deactivate my number from the mtnmusicplus..09035676642

Re: MTN Customer Care Thread by Manutd19: 10:38am On Dec 07, 2015

Manutd19:

Modem: fastlink zte modem
Error message: No internet access(website is online but isn't responding to connection attempts)
Phone no: 08069537725
Thanks

Re: MTN Customer Care Thread by Nobody: 11:23am On Dec 07, 2015

pls Mr Jide, am on my kneels, kindly unsubscribe me from Timwe games download and also Bshark Tech. Alot of airtime has been deducted from my account times without number. Kindly save me out by deactivatng them. Here are the numbers - 08163934927, and 08108195136

Re: MTN Customer Care Thread by olamidarsenal(m): 8:23pm On Dec 07, 2015

pls sir, help me to deactivate Mtn music+ on my sim, I have sent stop to 5900 several times, yet they keep deducting my money. pls help me out. dis mai number 07034797191

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